Salary
💰 $152,000 - $190,000 per year
About the role
- Manage two core teams (20+ members) supporting Retail Property Underwriters with matrix oversight of Wholesale Property
- Oversee audit responses and apply root cause analysis where needed
- Foster a culture of accountability, engagement, and continuous improvement; recruit, mentor, and empower extended leadership team
- Act as the primary liaison between Retail Property Underwriting and North America Operations, including Data & Analytics
- Provide strategic guidance to senior leaders on operational and technology initiatives
- Coordinate cross-functional projects supporting product leaders and broader business goals
- Lead initiatives such as broker data management, product filings, and alignment with Corporate Underwriting guidelines
- Monitor and achieve operational metrics and customer experience goals through proactive problem-solving
- Champion change management to support adoption of new tools, workflows, and strategic initiatives
- Break down silos and apply best practices to ensure long-term operational sustainability
Requirements
- Bachelor’s degree or equivalent business experience
- 10+ years in (re)insurance
- 5+ years in strategic leadership
- Minimum 5 years of experience in Retail Property leadership
- Proven success in operating model transformation and change management
- Strong background in project management and cross-functional delivery
- Experience in matrixed and virtual environments (plus)
- Demonstrated ability to deliver on key performance indicators
- Strategic thinking and strong organizational and execution capabilities
- Excellent communication and relationship-building skills
- Ability to lead high-performing teams and manage through change
- Data-driven mindset with strong planning and problem-solving abilities
- Passion for process improvement and leveraging technology for business impact
- Comfort navigating ambiguity and driving clarity
- High sense of ownership, urgency, and accountability
- health insurance coverage
- an employee wellness program
- life and disability insurance
- 401k match
- retirement savings plan
- paid holidays
- paid time off (PTO)
- Hybrid work (3 days in office/2 days remote)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementoperating model transformationchange managementdata managementperformance indicatorsstrategic leadershipcross-functional deliveryprocess improvementtechnology leverageroot cause analysis
Soft skills
communicationrelationship-buildingstrategic thinkingorganizational capabilitiesexecution capabilitiesproblem-solvinghigh-performing team leadershipadaptabilityownershipaccountability
Certifications
Bachelor’s degree