Euronext

Analyst

• Acting as the main point of contact for an assigned group of clients, supporting them throughout the project lifecycle from onboarding through to go-live.
• Supporting clients in preparing for implementation and testing phases, including UAT and conformance testing.
• Coordinating project-related communications, including regular updates, release communications, and operational messages.
• Working closely with both clients and internal teams by organizing meetings, tracking actions, and helping to resolve issues or questions in a timely manner.
• Reviewing documentation and specifications, contributing to client readiness activities, and supporting continuous improvement initiatives aimed at enhancing processes and service quality.

Junior Analyst, Client Readiness

• Managing a variety of internal and external projects to enhance our service offering and customer satisfaction, respecting budget, resource planning, deadlines, and priorities.
• Leading customer projects, including onboarding new clients, managing implementations after successful public tenders, overseeing data migration projects, and supporting mergers or divestitures of existing customers.
• Coordinating internal projects focused on improving service delivery processes, maintaining compliance with ISO9001 standards, and upholding data security in line with ISO27001 requirements.
• Identifying areas for process improvement and proactively initiating and leading optimisation projects.
• Collaborating with cross-functional teams to ensure project objectives are met on time and within scope.

Projects & Optimisation Analyst, Dutch Speaker

Account Manager

• Manage client relationships as the key contact for a portfolio of clients
• Identify opportunities for upselling and cross-selling
• Collaborate with teams to develop and execute account plans aligned with business objectives
• Support commercial negotiations and contractual arrangements
• Represent the business in client meetings and market events
• Maintain strong awareness of benchmark regulation and engage with regulatory stakeholders

Consultant

• Serve as a senior advisor on wholesale electricity markets, guiding decisions from executives at our clients
• Manage complex, international projects
• Represent Nord Pool at conferences, workshops, and training events.
• Build strong relationships with clients, partners and key stakeholders.
• Identify new opportunities, develop proposals, participate to international tenders and secure new consulting engagements.
• Produce high‑quality studies, reports, presentations, and training materials.

Junior Analyst, Client Readiness

Projects & Optimisation Analyst, Dutch Speaker

Account Manager

Principal Consultant