Operations

• Own the architecture, operations, and health of our TikTok Shop presence
• Set up and maintain TikTok Shop seller accounts
• Product catalog management: listings, variants, pricing, inventory sync
• Integrate TikTok Shop with our Shopify backend, 3PL, and inventory systems
• Manage order flow from TikTok Shop → 3PL → customer
• Monitor inventory levels and forecast restocks against creator/live campaign spikes
• Coordinate with logistics partners on fulfillment, returns, and customs
• Keep shop health scores in the green: violation monitoring, appeals, policy compliance
• Manage product approvals, category certifications, and documentation for TikTok
• Own TikTok Shop's in-app customer service
• Build SOPs and handle refunds, returns, and escalations

Tiktok Shop Operations Manager

Video Editor

• Use AI video tools (e.g. Runway, Kling, Pika, Sora, HeyGen, ElevenLabs) to generate and enhance video content for paid ads, social media, and marketing campaigns
• Combine AI-generated footage with raw assets to create polished, conversion-focused videos for TikTok, Instagram, Facebook, and YouTube
• Rapidly produce multiple creative variations using AI workflows to support A/B testing and performance optimization
• Use AI tools to auto-generate captions, voiceovers, sound effects, transitions, and motion elements
• Craft prompts and creative briefs to guide AI tools toward outputs that align with Faccelove's brand identity and quality standards
• Partner with the marketing and creative team to develop and execute AI-enhanced content strategies
• Continuously monitor AI tool developments, social media trends, and platform algorithm changes to keep content fresh and effective
• Maintain organized libraries of AI-generated assets, prompts, and project files for repeatability and efficiency
• Deliver projects on time while maintaining quality across a high volume of content

EU

Tiktok Shop Operations Manager

AI Video Editor