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EU

COO – DTC Beauty Brand

EU

COO overseeing operations for a fast-growing e-commerce beauty brand. Leading and optimizing multiple departments to enhance operational efficiency.

Posted 6/10/2026full-timeRemote • 🇿🇦 South AfricaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Oversee and optimize daily store operations
  • Monitor fulfillment, supplier relations, inventory, and performance
  • Identify bottlenecks early and proactively solve them on your own
  • Structure and streamline all content workflows
  • Manage planning, deadlines, and team accountability
  • Ensure consistent, high-quality, on-time content delivery
  • Build SOPs, workflows, and automation systems
  • Implement tools to improve efficiency across departments
  • Create scalable systems that run like a well-oiled machine
  • Lead daily/weekly calls and manage cross-functional teams
  • Communicate clearly and deliver actionable next steps
  • Coach teams, maintain accountability, and drive performance

Requirements

What you’ll need
  • Minimum 3 years experience in a high-performance e-commerce or agency setting
  • Strong leadership and team management skills
  • Excellent communication: clear, decisive, solution-oriented
  • Experience building SOPs, systems, and organizational structures
  • Proven ability to manage multiple departments at once
  • Thrives in fast-paced environments with many moving parts
  • Full-time availability (40+ hours) with flexibility on weekends

Benefits

Comp & perks
  • Competitive salary
  • On-time and reliable payments
  • Opportunity to work with a fast-growing global e-commerce brand
  • Long-term growth opportunities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SOPsworkflowsautomation systemscontent deliveryinventory managementperformance monitoringfulfillment managementprocess optimizationscalable systemscross-functional team management
Soft Skills
leadershipteam managementcommunicationproblem-solvingaccountabilitycoachingflexibilitydecisivenesssolution-orientedadaptability