Program Manager

• Lead the development and execution of strategies to position Esri-based solutions as the premier choice for Canada’s municipal sector
• Develop and execute a Municipal roadmap in collaboration with executive leadership, regional and industry teams
• Position Esri Canada as a thought leader in municipal innovation and present Esri’s Municipal Digital Twin approach at conferences and industry events
• Lead the creation of go-to-market strategies and evaluate sector trends to proactively develop solutions and messaging
• Liaise with Industry Management at Esri Inc. and collaborate across business development, sales, professional services, marketing, and strategic alliances
• Identify, develop, and collaborate on strategic sales opportunities and build relationships with municipal executives and technology leaders
• Collaborate with the Strategic Alliance team and with sales, industry and education & research teams to connect private sector and university innovation with municipal government needs
• Translate complex design concepts into compelling solution ideas and cultivate strategic partnerships across government, academia, and industry
• Conduct primary market research, monitor and size the potential market, and develop targeted annual marketing plans
• Identify and evaluate new business models and use cases relevant to municipal operations and smart city initiatives
• Provide domain expertise to sales and industry staff throughout the opportunity lifecycle and support development of marketing collateral, sales readiness materials, and pricing strategies
• Participate as a subject matter expert in municipal key account planning and actively promote GIS technology and Esri’s brand through social media and sector associations
• Collaborate with the GIS Community Development program to build and maintain a strong GIS user community and facilitate networking opportunities
• Represent Esri Canada in key municipal sector committees and working groups
• Perform general responsibilities including participating in Employee Development Program, effective communication, continuous improvement initiatives, and duties assigned by the Executive Director or management

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