Esri Canada

Program Manager, Municipal

Esri Canada

full-time

Posted on:

Origin:  • 🇨🇦 Canada

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Job Level

SeniorLead

About the role

  • Lead the development and execution of strategies to position Esri-based solutions as the premier choice for Canada’s municipal sector
  • Develop and execute a Municipal roadmap in collaboration with executive leadership, regional and industry teams
  • Position Esri Canada as a thought leader in municipal innovation and present Esri’s Municipal Digital Twin approach at conferences and industry events
  • Lead the creation of go-to-market strategies and evaluate sector trends to proactively develop solutions and messaging
  • Liaise with Industry Management at Esri Inc. and collaborate across business development, sales, professional services, marketing, and strategic alliances
  • Identify, develop, and collaborate on strategic sales opportunities and build relationships with municipal executives and technology leaders
  • Collaborate with the Strategic Alliance team and with sales, industry and education & research teams to connect private sector and university innovation with municipal government needs
  • Translate complex design concepts into compelling solution ideas and cultivate strategic partnerships across government, academia, and industry
  • Conduct primary market research, monitor and size the potential market, and develop targeted annual marketing plans
  • Identify and evaluate new business models and use cases relevant to municipal operations and smart city initiatives
  • Provide domain expertise to sales and industry staff throughout the opportunity lifecycle and support development of marketing collateral, sales readiness materials, and pricing strategies
  • Participate as a subject matter expert in municipal key account planning and actively promote GIS technology and Esri’s brand through social media and sector associations
  • Collaborate with the GIS Community Development program to build and maintain a strong GIS user community and facilitate networking opportunities
  • Represent Esri Canada in key municipal sector committees and working groups
  • Perform general responsibilities including participating in Employee Development Program, effective communication, continuous improvement initiatives, and duties assigned by the Executive Director or management

Requirements

  • Bachelor’s degree in Computer Science, Data Science, Urban Development Planning, Statistics, Analytics, Economics, or equivalent
  • 10+ years of direct experience with government organizations, associations, agencies, or committees
  • Proven C-Suite business development experience with an ability to engage at the executive level
  • In-depth knowledge of municipal focused technology solutions, data frameworks, technology integration, and community partnership models
  • Deep understanding of municipal government operations including procurement, contracting, and budgeting
  • Demonstrated success integrating GIS across diverse municipal business lines
  • Strong background in sector strategy, business development, and marketing programs
  • Proficiency with CRM tools (Salesforce preferred) and MS Office 365
  • Strong knowledge of the Esri Canada solutions, in alignment to the jobs to be done based on municipal needs and opportunities
  • Exceptional presentation, communication, and interpersonal skills
  • Strong problem-solving and analytical abilities
  • Results-driven, detail-oriented, and able to thrive in a fast-paced, multi-tasking environment
  • Knowledge of spatial analysis and its application to problem-solving
  • Willingness to travel domestically and internationally
  • Ability to interpret research, evaluation reports, policies, and applications
  • Experience writing funding applications, social media content, and presentation materials
  • Active engagement in municipal sector trends, technology advancements, and workflow innovations
  • Fluency in English is essential
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