Equifax

Sales Engineer

• Act as a translator of our customer’s analytics and technical environments and connect them to potential Equifax solutions
• Support Account Executives and Solution Sales Executives in identifying, proposing, and closing customer-value-driving solutions
• Proactively identify and design data, analytics, and/or technical analyses to identify and qualify new sales opportunities
• Help shape customer-relevant demos
• Foster strong working relationships with key analytics and technology influencers and buyers within customers' organizations
• Develop deep knowledge of business, analytics, and technical environment in which covered accounts operate

Sales Engineer – Automotive

Customer Success Manager

• Proactively drive adoption, usage, net retention, and renewals by optimizing customer experience
• Act as the connecting thread for internal teams with the customer across the customer journey
• Drive customer advocacy in resolving customer issues from acquisition to adoption to use to value realization
• Serve as a trusted adviser and advocate for clients
• Create customer success plan with each client
• Monitor and maintain customer health
• Educate clients on business value of solutions
• Aid customers in usage and value realization of solutions
• Partner with Account Executives in preparing and conducting quarterly business reviews
• Drive customer advocacy within Equifax
• Utilize voice of the customer to inform product roadmaps
• Coordinate internal COE teams to benefit of customers
• Provide clients transparency on status of issues/requests
• Assist with resolution of customer support issues

Customer Success Manager – Enterprise Alliances

Product Manager

• Play a key role in product planning and execution throughout the Product Lifecycle
• Gather and prioritize product and consumer requirements
• Assist in executing the product roadmap
• Collaborate with cross-functional teams to enhance existing solutions or implement new solutions

Product Manager – Leading Indicators

Business Development Rep

• Client-facing, high-touch sales leadership role responsible for team management, new business revenue generation, customer relationship and Equifax engagement across new logos, new markets and market segments, or new capabilities within existing domains
• Navigate complex sales cycles and data partnerships in the Marketing, Identity and Fraud, Higher Education, and Government industries
• Drive activity metrics for a multi-tiered team and own revenue accountability
• Partner with marketing on sales strategies and provide a product feedback loop based on market intelligence
• Direct and guide orchestration of Equifax resources efficiently to further drive sales and revenue growth of a full solutions portfolio
• Mentor team members as they develop high quality new business sales opportunities in a consultative manner with buyers, decision makers, influencers, and customer executives
• May engage directly with customers in partnership with the Business Development Executive to ensure successful outcomes
• Assist team in managing a broad pipeline of prospects, customer business reviews, RFI/RFP response, negotiation, contracting, business development strategy, and account planning activities
• Ensure successful execution of customer engagements and act as an escalation point where needed

Sales Engineer – Automotive

Customer Success Manager – Enterprise Alliances

Product Manager – Leading Indicators

VP of Business Development – Enterprise Alliances