Equifax

Director, Sales Learning and Development

Equifax

full-time

Posted on:

Location Type: Hybrid

Location: St. Louis • Montana • 🇺🇸 United States

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Job Level

Lead

About the role

  • Assess, develop, and deliver a world-class training program for the Workforce Solutions (WS) Sales organization
  • Strategize, build and execute a holistic training & development solution program for all WS Sales and Sales Support roles in alignment with the WS strategy playbook
  • Identify sales skills to deliver against the strategy playbook and create and execute engaging and effective learning programs to close the skills gap
  • Consult with sales leaders to diagnose performance issues and learning needs, identify appropriate training-based solutions, and develop learning frameworks
  • Define and engage vendors and build strategic partnerships where necessary
  • Establish project plans and conduct cost/benefit analyses for recommendations made to business units
  • Collaborate with leadership to ensure consistent implementation and adherence to core purpose, core values and future marketplace positioning
  • Drive the strategy to create and operationalize a world-class sales development program for sellers, customer success, and sales support teams at WS
  • Lead sales enablement and onboarding efforts across WS to establish a sales force training plan focused on critical sales competencies by role
  • Determine and implement strategy and sales methodology for blended curricula on sales methodology, product positioning, sales strategies, tools, sales plays and plans
  • Measure and manage required investment ensuring effective ROI and appropriate spend per metrics
  • Develop and curate effective performance benchmarks and regularly assess alignment and iteration based on metrics
  • Oversee prioritization of training objectives for sales, sales management, and sales support roles
  • Consult with L&OD peers and executive management to design and execute delivery of learning, ensuring new hire onboarding coincides with sales training initiatives
  • Stay connected to competitive landscape, trends & best practices in sales training, development and learning
  • Drive adoption of WS enablement tools, evaluate current tools and make recommendations
  • Develop and maintain peer relationships across the business & COEs to facilitate knowledge sharing and avoid duplication of effort
  • Collaborate with other domestic business unit to ensure alignment on core sales curriculum and best practices
  • Serve as a trusted advisor and thought partner to HRLT, sales leaders, and other L&OD team members
  • Mentor, motivate, and develop sales leaders and sales teams to facilitate their growth and professional development

Requirements

  • Bachelor in Education/Training & Development
  • Preferred Master/Certifications Level
  • A combination of 7-10 years+ related sales training experience
  • Direct experience selling
  • Ability to develop a holistic view of performance problems, identify root causes, and suggest training-based solutions
  • Ability to participate in sales call reviews (live or recordings) with sales / product to identify training opportunities
  • Analytical, communication, interpersonal, and influencing skills
  • Collaboration skills including the ability to integrate and act upon diverse perspectives of business unit managers, Sales Community of Practice members, HR and other colleagues, and external vendors
  • Ability to focus on Value education and selling with consultation / solutions / value based focus
  • Consulting skills including client-facing skills aimed at determining the client’s need, perceived roadblocks, business unit culture, and work environment issues
  • Ability to incorporate training delivery into our AI systems, and to adjust training based on insights from our AI systems
  • Knowledge of training and organizational development theories and practices, instructional design models, and e-learning standards (e.g. SCORM and AICC)
  • Project management skills, experience ability to facilitate organizing and managing multiple priorities and/or projects
  • Data analysis skills to measure / analyze the effectiveness (and/or adoption) of training by sales teams and ROI
  • Risk mitigation skills to help eliminate potential roadblocks in the design and delivery of training programs
  • Strong business acumen and understanding of the impact of training on overall corporate performance
  • Experience in a fast-paced, high-growth environment (preferred)
  • Familiarity with and experience using learning design software like Articulate Storyline, Camtasia etc. and WorkDay LMS (preferred)
  • Proven track record of building and scaling sales training programs from the ground up (preferred)
  • Basic knowledge of CRMs, especially Salesforce (preferred)
  • Experience with modern learning technologies like gamification, VR/AR, or AI-driven platforms (preferred)
  • Direct experience in a sales leadership role (preferred)
  • Experience with Richardson sales methodology (preferred)
  • Experience working in a global, highly matrixed organization (preferred)
Benefits
  • Comprehensive compensation and healthcare packages
  • 401k matching
  • Paid time off
  • Organizational growth potential through online learning platform with guided career tracks
  • Professional development opportunities

ATS Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
sales trainingperformance analysisinstructional designdata analysisproject managementsales methodologycurriculum developmenttraining deliveryROI measurementgamification
Soft skills
analytical skillscommunication skillsinterpersonal skillscollaboration skillsconsulting skillsinfluencing skillsmentoringstrategic thinkingproblem-solvingleadership
Certifications
Bachelor in EducationMaster's degreeSales training certifications
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