Epos Now

Accounting Manager

• Own the Onboarding Journey
• Define and evolve the end-to-end onboarding experience
• Improve activation, setup and conversion across onboarding flows
• Balance customer experience, compliance requirements and business objectives
• Champion the voice of the customer throughout the product lifecycle
• Drive Product Discovery
• Identify customer problems through research and data analysis
• Conduct customer interviews and gather feedback from support and operational teams
• Analyse behavioural funnels and user journeys to uncover opportunities
• Validate solutions before development begins
• Lead Product Delivery
• Define product requirements, success metrics and priorities
• Partner closely with engineering and design teams
• Manage the product backlog and roadmap for onboarding initiatives
• Align stakeholders and ensure successful delivery of product improvements
• Use Data to Guide Decisions
• Track key onboarding and activation metrics
• Monitor customer behaviour and conversion performance
• Build visibility around onboarding KPIs and business impact
• Use insight to prioritise future investment
• Improve and Innovate
• Introduce best practices in onboarding, activation and customer experience
• Explore opportunities to automate and optimise journeys through AI and intelligent workflows
• Continuously improve experiences across payments, identity verification, hardware setup and platform configuration

Product Owner – Embedded Accounting

Accounts Payable

• Processing and posting supplier invoices and credit notes accurately on our finance system (Yooz and Sage Intacct)
• Communicating with the wider business for invoice approval
• Ensuring supplier invoices are recorded on payment tracker and creating the weekly payment runs using the monthly budget files
• Monthly supplier statement reconciliation
• Monitoring mailboxes for all territories within the group
• Responding to supplier queries and resolving in a timely manner
• Maintaining supplier ledgers
• Creating new supplier accounts in Sage Intacct
• Processing employee expenses
• Providing assistance with audit queries
• Assisting the Accounts Payable Supervisor with ad-hoc tasks

Accounts Payable Assistant

Account Executive

• Manage and grow a defined local territory
• Identify high-potential businesses across hospitality, retail, and service sectors
• Build and execute a structured weekly territory plan
• Conduct face-to-face consultations, product demos, and sales meetings
• Win new business across EPOS systems, integrated payments, and payment terminals
• Manage opportunities from prospecting through to close and go-live handover
• Collaborate with Inside Sales, Onboarding, and Customer Success teams

Product Owner – Embedded Accounting

Accounts Payable Assistant

Field Sales Consultant