Epidemic Sound

Sales Development Rep

• Operate as a core member of a cross-functional pod with AEs and CSMs to coordinate plays and handoffs
• Follow up on marketing-generated leads and web inquiries with tight SLAs and clear next steps
• Reach out quickly to event/webinar attendees and sequence them into tailored follow-ups
• Book meetings through cold calls, concise emails, and thoughtful social/digital prospecting into priority accounts
• Source meetings for cross-sell/upsell motions and support feature/campaign pushes with CSMs
• Consistently meet/exceed weekly and monthly activity and results metrics (3–5 meetings booked per week, meetings, opps created, pipeline)
• Maintain CRM rigor: log every touch, capture notes, set next steps, and keep data clean
• Contribute to division, department and company targets and initiatives
• Stay up to date with trends and best practices within the field
• Other duties, tasks, and responsibilities as assigned

Enterprise Sales Development Representative

IT Support

• Managing the Service Desk queue in a consistent manner that ensures user incidents, requests and queries are dealt with efficiently
• Assist with onboarding and off-boarding procedure
• Troubleshoot software and hardware related issues
• Identify repetitive tasks that can be automated
• Maintain documentation related to support
• Stay up to date with trends and best practices within the field
• Work alongside a collaborative and supportive Internal IT team, sharing knowledge and working on joint projects to improve our IT services
• Directly contribute to boosting productivity and enhancing the overall employee experience
• Ensure employees have the tools they need to be successful, impacting team efficiency and effectiveness
• Perform other duties, tasks, and responsibilities as required

IT Support Specialist

Account Manager

• Revenue owner for existing and expanding partnership business ($5M+), covering reseller network, in-store music partnerships and digital UGC partnerships
• Define and execute a global strategy for partnerships that aligns with overall business objectives
• Identify and capitalize on key growth opportunities in both new and existing international markets
• Lead, coach, and mentor the team; create a strong team culture; conduct regular 1-1s and team meetings; ensure alignment with Epidemic Sound’s core values
• Lead market expansion efforts by analyzing local market dynamics, understanding competitors, and meeting customer needs
• Drive growth by implementing strategies to increase market share and optimize client relationships
• Set clear goals and KPIs for your team and resellers to ensure consistent progress toward revenue targets
• Report to the Chief Enterprise Officer and work closely with sales leaders across the globe as part of the extended management team

Director of Partnerships and Expansion

Backend Engineer

• Build backend systems that bridge machine learning models and the rest of the software
• Design, build, and maintain robust systems from idea to production
• Work across teams to navigate and lead technical projects and collaborations
• Coach and mentor colleagues, fostering a curious and learning culture
• Embrace agile development processes and continuously improve the way the team works
• Build new systems from the ground up and maintain and scale existing ones

Enterprise Sales Development Representative

IT Support Specialist

Director of Partnerships and Expansion

Senior Backend Engineer – Machine Learning