Envision Horizons

Account Manager

• Provide essential support for Account Management Team’s book of business
• Maintain and update brand catalog on Amazon
• Monitor brand health, account status, and listing performance
• Resolve Amazon Vendor and Seller Central support issues
• Troubleshoot and fix errors related to product listings, inventory, and content optimization
• Make routine updates to product listings within Amazon’s backend systems
• Initiate and manage cases with Amazon Support to resolve account-related challenges
• Assist with product feed uploads and category mapping
• Track and report key account performance metrics to ensure compliance and growth
• Set up FBA shipments
• Optimize product pages and manage product listings; troubleshoot complex technical issues

Account Coordinator

• Serve as the primary point of contact for a portfolio of enterprise clients, building trusted relationships with executive stakeholders.
• Develop and execute comprehensive Amazon strategies to drive revenue growth and achieve client objectives.
• Lead large-scale advertising efforts with monthly media budgets of $250K+, driving full-funnel impact across Sponsored Ads and DSP.
• Conduct regular performance analyses, providing insights and recommendations to clients to improve their Amazon presence.
• Monitor and manage inventory levels, ensuring products are always available for purchase.
• Collaborate with clients to optimize product listings, including titles, bullet points, descriptions, and images.
• Troubleshoot and resolve any issues that arise on Amazon, such as account suspensions, listing removals, or negative reviews.
• Stay on top of emerging Amazon trends, competitive threats, and platform changes to keep clients ahead of the curve.
• Own quarterly business reviews and executive reporting, clearly presenting growth metrics, action plans, and investment returns.

Enterprise Account Manager, Amazon

• Manage client relationships, building and implementing strategies tailored to each client's unique needs
• Oversee day-to-day operations of Amazon accounts
• Analyze performance data, optimize product listings, manage PPC campaigns
• Ensure clients’ brands are achieving their full potential on Amazon
• Stay updated on Amazon's marketplace policies, trends, and best practices
• Develop and execute comprehensive Amazon strategies to drive revenue growth and achieve client objectives
• Manage and optimize advertising campaigns, including Sponsored Products, Sponsored Brands, and Sponsored Display
• Conduct regular performance analyses, providing insights and recommendations to clients to improve their Amazon presence
• Monitor and manage inventory levels
• Collaborate with clients to optimize product listings
• Troubleshoot and resolve issues on Amazon (account suspensions, listing removals, negative reviews)
• Keep clients informed on new Amazon features, tools, and opportunities
• Maintain up-to-date knowledge of Amazon trends, policies, and best practices

Account Coordinator

Enterprise Account Manager, Amazon

Senior Account Manager