Manager, Central Region
Entrepreneurs' Organization
full-time
Posted on:
Location Type: Remote
Location: Ohio • Oklahoma • United States
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Salary
💰 $71,000 - $92,500 per year
About the role
- Manages a portfolio of chapters throughout the US Central Region, building relationships with chapter members, and helping to provide valuable member experience
- Serves as main point of contact in collaboration with the rest of the US Central team for Presidents, Chapter Staff, and Boards of those chapters
- Helps chapters with a variety of issues throughout the year with the main goal in mind of putting the chapter in the best possible position to succeed
- Provides clear and concise communication regarding the direction and requirements of EO to the chapters
- Promotes Healthy Chapter practices in alignment with organizational standards
- Partners in chapter strategic planning and execution during annual summit meetings, monthly area calls, and other scheduled events
- Supports the POL process by working with local chapters and identifying potential leaders
- Serves as the staff liaison to five Area Directors and supports them in delivering support to their assigned chapters
- Promotes the hosting of Strategy Summits annually
- Attends summits and support all USC chapters in developing productive plans for the year ahead
- Supports the Onboarding Process for new chapters as needed
- Stimulates growth strategies within the chapters through various retention strategies
- Maintains connection and collaborate with Member Service Center and Concierge to elevate communication throughout the region
Requirements
- Bachelor’s degree in any field or equivalent relevant industry work experience
- Minimum of 5 years of professional experience, preferably in a nonprofit/association/membership organization or strategic sector
- Ability to travel up to 40% within the Us Central Region and internationally
- Excellent organizational and customer service and coaching skills
- Growth and global mindset; possess the ability to think creatively and adapt to changing circumstances to drive positive outcomes
- Proficiency in collaboration tools, project management, and customer relationship management tools required
- Ability to interact with entrepreneurs with tact, diplomacy, and poise
- Well-developed analytical and problem-solving skills
- A self-starter who desires to show ownership and commitment to the job
- Exercises confidentiality and discretion
- Promotes cultural competency and global awareness
- Establishes relationships proactively; shows genuine interest in the needs and concerns of others; maintain a positive attitude; build networks
Benefits
- medical, dental, and vision coverage
- life/disability coverage
- retirement benefits with immediate vesting
- paid sick leave
- paid time off/vacation
- paid holidays
- parental leave, if applicable
- home office, wellness and professional development benefits, as applicable
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementcustomer relationship management
Soft Skills
organizational skillscustomer service skillscoaching skillsanalytical skillsproblem-solving skillsself-starterconfidentialitycultural competencyglobal awarenessrelationship building