EnsoData

Clinical Specialist

• Deliver compelling, clinically accurate product demonstrations to prospective customers in partnership with Sales Account Executives.
• Support the sales cycle by addressing clinical workflows, use cases, and outcomes-related questions from clinicians and administrators.
• Conduct clinical onboarding and training sessions (virtual and in-person) for new customers, tailored to specific clinical roles and workflows.
• Develop and refine clinical training materials, best practices, and enablement resources in collaboration with Product, Customer Success, and Marketing.
• Provide ongoing clinical guidance, workflow optimization recommendations, and product usage insights post-implementation.
• Participate in customer check-ins, QBRs, and feedback loops to capture clinical insights and inform product improvements.
• Act as the voice of the clinician internally, providing feedback to Product and Engineering teams on usability, workflow alignment, and feature needs.
• Support internal enablement by training Sales, Customer Success, and other teams on clinical use cases and product updates.
• Ensure all customer-facing activities align with regulatory, compliance, and quality requirements applicable to medical devices and SaMD products.
• Maintain current knowledge of clinical best practices, industry standards, and relevant healthcare regulations.

Clinical Solutions Specialist, East Territory

Clinical Solutions Specialist – Midwest Territory

Backend Engineer

• Core backend development & architecture - architect and scale solutions, owning end-to-end SDLC, and more.
• Interoperability & problem solving - build and maintain EnsoData's interoperability interface, partner with other team members to investigate root cause analysis, deploy reliable technical solutions for customers.
• Quality & engineering excellence - testing and automation, code review and technical documentation.
• Regulatory & compliance (SaMD) - regulatory adherence, QMS integration, and cross-function collaboration.

Backend Software Engineer

Engineering Manager

• Managing a discovery process: Researching the sleep industry, discovering and deeply understanding customer problems, and summarizing that research into clear opinions with recommended actions.
• Pitching product opportunities and their supporting evidence to the company and aligning opinions across departments
• Telling the story of the value of product features to the marketing team and reviewing videos and website content focused on product use cases.
• Creating “whiteboard-mockup” designs and testing them out with real users.
• Breaking down projects into parts and validating the interim steps by reviewing demos.
• Representing EnsoData in partnerships and/or collaborating with product managers at partner companies.

Product Manager – Software Medical Devices

Account Executive

• Strive to exceed the monthly revenue quota
• Identify prospective customers, generate and convert leads to sales; collaborate with new and existing customers to identify needs and sell solutions
• Coordinate the sales process with marketing and the Sales Engineer (demonstrations)
• Negotiate contracts and pricing with the RSD and/or CCO
• Maintain their customer details in our CRM, HubSpot
• Partner with Marketing and others to develop and refine sales and marketing strategies
• Travel to shows to represent EnsoData and, as needed, travel for onsite demonstrations

Medical Device Account Executive

Implementation Specialist

• Leading customer onboarding and implementation projects by mapping technical integrations, defining milestones, coordinating stakeholders, training clinical teams, and configuring diagnostic workflows for successful go-live
• Managing multiple customer initiatives simultaneously, ensuring project timelines, technical dependencies, and communication plans stay on track
• Driving technical issue resolution from initial discovery through root-cause analysis, solution design, implementation, validation, and customer communication
• Partnering directly with sleep technologists, physicians, IT teams, and operational leaders to gather feedback, identify workflow improvement opportunities, and implement configuration enhancements
• Translating customer needs into actionable product feedback and improve the overall customer experience
• Developing scalable documentation, implementation playbooks, troubleshooting guides, and operational processes that improve consistency as EnsoData grows
• Advising customer teams on workflow optimization, adoption strategies, and best practices to maximize clinical efficiency, diagnostic accuracy, and long-term success with EnsoSleep

Implementation Engineer

• Strive to exceed the monthly revenue quota
• Identify prospective customers, generate and convert leads to sales; collaborate with new and existing customers to identify needs and sell solutions
• Coordinate the sales process with marketing and the Sales Solutions Engineer (demonstrations)
• Negotiate contracts and pricing with the RSD and/or CCO
• Maintain their customer details in our CRM, HubSpot
• Partner with Marketing and others to develop and refine sales and marketing strategies
• Represent EnsoData at shows and, as needed, travel for onsite demonstrations