EnergyHub

Director

• Provide strategic oversight for key DER relationships
• Lead, mentor, and develop the Partner Solutions team
• Cultivate deep relationships with senior executives at partner organizations
• Create alignment across Client Success, Marketing, Sales, and other teams
• Guide the team on contract negotiations and pricing terms
• Direct partner-related workstreams using project management best practices
• Oversee market research and vendor analysis
• Oversee the team's support for monthly partner invoicing

Director – Partner Solutions

Business Development Rep

• Build relationships with prospective customers, partners, and industry leaders
• Gather market insights, identify emerging trends and unmet needs, and translate external signals into clear internal opportunities
• Partner with senior leadership and key internal teams to identify, shape, and prioritize new solution areas aligned with EnergyHub’s strengths
• Develop early expertise in new, high‑potential markets and serve as an internal resource to help teams understand market dynamics, customer needs, and success factors
• Act as a catalyst to move new ideas forward
• Collaborate cross‑functionally with Product, Engineering, Product Marketing, Partner Solutions, and others to assess product‑market fit, commercial viability, and alignment with go‑to‑market strategies
• Define functional and market requirements for new opportunities
• Build and manage a pipeline of new opportunities
• Leverage your network to open doors to new prospects and help secure early pilot customers

Director, Business Development

Customer Success Manager

• Be a Client Success advocate: Be the project manager for program launch tasks and manage multi-faceted programs with device partners, clients and internal teams. Ensure account activities are executed in a timely fashion in accordance with established standard operating procedure for the accounts you are supporting and assist client success team members in day-to-day tasks and ad hoc projects including taking notes during onboarding and client calls.
• Be a trusted advisor who helps clients achieve their goals: Manage internal expectations as well as those of your clients and prioritize program tasks/activities using business judgment to balance internal objectives with client goals. Spend time understanding and driving clients’ objectives and growth targets and ultimately guide them through key decisions to design programs that support these targets. Creatively problem-solve when difficult situations arise and resolve operational challenges.
• Be an effective internal and client-facing communicator and storyteller: Prepare recurring client reports, analyze and present key results, facilitate meetings, and deliver nuanced technical and data-driven messages to clients. Maintain consistent and frequent communication with an array of stakeholders including clients and device partners to ensure efficient program implementation, review ongoing needs, and provide timely solutions and recommendations to help achieve program success.
• Be a product and service expert: Develop a comprehensive knowledge of demand management, DERs (distributed energy resources), and the drivers of program success. Foster a deep understanding of the product, service offerings and functionality to effectively communicate capabilities to clients, contribute to shaping program design and provide training to client program teams.
• Be an administrative and project management powerhouse: Seamlessly coordinate and manage communication and logistics around client and subcontractor invoicing processes and related reporting and other tasks as assigned.

Associate Client Success Manager

Sales Engineer

• Convey the of EnergyHub’s platform, services, and program offerings to clients and prospects
• Conduct client discovery, provide software demos, and engage with prospective client decision-makers in support of EnergyHub’s Sales processes
• Become a technical authority on EnergyHub’s software platform and program offerings
• Assess customer business requirements and key pain points, and work closely with the Product team to design solutions that deliver compelling ROI
• Work closely with EnergyHub’s product and marketing teams to ensure that EnergyHub is delivering the right message to the market
• Facilitate customer feedback so that EnergyHub’s Product teams can inform roadmaps
• Serve as the technical expert during the sales process, from initial discovery and product evaluation through contract negotiation
• Play a supporting role in the RFP process, helping provide content in support of unique requirements
• Coordinate post-close handoff to the Implementation and Client Success teams
• Other duties as assigned

Senior Sales Engineer

Engineer

• Identify root causes of technical issues
• Respond to production issues
• Configure programs and data flows between EnergyHub and our OEM or Utility partners
• Configure and update data attributes when no UI is available
• Build dashboards on top of our data warehouse to answer questions or give the team insight into high-value opportunities
• Identify and implement technical solutions to mitigate or correct known issues
• Debug reported issues by looking at logs, data and code
• Contribute bug-fix PR’s to the codebase
• Create, update, and maintain Python scripts for data migrations, data cleanup, or process improvements.
• Other duties as assigned

Support Development Engineer

Product Marketing

• Become an expert on our customers and the challenges they face around distributed energy resource (DER) adoption and how our solutions solve their grid needs
• Disseminate and evangelize customer insights across the company
• Craft compelling messaging and solution-level narratives that align with our company positioning to target utilities
• Understand and support our Sales, Marketing, Product and Customer Success teams; train them on the problems we solve for our buyers and users of our solutions
• Lead the creation of compelling and persuasive product marketing collateral, including sales enablement materials, product fact sheets, presentations, website content, and case studies highlighting our solutions.
• Support the development and execution of go-to-market plans for new launches and features, including sales enablement and promotional activities.
• Conduct competitive analysis to identify market trends, positioning strategies, and opportunities for differentiation. Utilize insights to inform marketing strategies and messaging.
• Inform the content roadmap with audience insights. Work with Brand Marketing to ensure consistent messaging across channels and to develop content for events.
• Collaborate with cross-functional teams to ensure the company deeply understands the full scope of our audiences’s challenges. Collaborate with Product, Sales, Client Success, Market Development and Marketing to gather product information, conduct market research, and refine messaging and positioning.
• Measure and analyze the effectiveness of product marketing initiatives, track key performance indicators, and provide actionable insights and recommendations for continuous improvement.
• Other duties as assigned

Director – Partner Solutions

Director, Business Development

Associate Client Success Manager

Senior Sales Engineer

Support Development Engineer

Product Marketing Manager