Technical Consultant
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Franchise Business Consultant
Empower Brands
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Provide coaching and mentoring to franchise owners through one-on-one business reviews and performance tracking.
- Ensure franchisees meet their KPIs and provide guidance for improving operational performance, including production efficiency and customer satisfaction.
- Interpret data to provide coaching and recommendations on priorities for Franchisee to address.
- Assist franchisees in building out/updating their goals and annual budgets.
- Achieve the operations and business performance goals for their portfolio of Franchisees, as set by brand leadership.
- Conduct regular coaching calls (weekly, bi-weekly, monthly) via a Level 10 EOS format and on-site visits to address challenges, optimize workflows, and drive continuous improvement.
- Assist in New Franchisee Training, to include updating training materials, operations manuals, and resources to ensure franchisees have the latest tools and knowledge.
- Utilize effective time management and operate with integrity to promote, advocate, educate and train in regard to the brand.
- Audit franchise location operations to ensure processes are followed by all.
- Maintain detailed and organized records of support for each franchise partner.
- Perform other duties as required.
Requirements
- 5+ years experience in franchise leadership, business consulting, or franchise ownership
- Bachelor’s degree in business or a related field preferred
- Track record of success helping small businesses reach growth targets
- Strong data-minded and strategic thinking skills, with the ability to analyze performance metrics and translate insights into actionable business strategies for franchisee growth.
Benefits
- Empower is dedicated to providing its customers with the highest quality products and services in the commercial and home services industry while simultaneously delivering its franchise owners committed personal support, tools and empowerment to pursue their own success.
- Health insurance
- Flexible working hours
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysisperformance trackingbudgetingcoachingmentoringoperations auditinggoal settingworkflow optimizationcontinuous improvementtraining material development
Soft skills
time managementintegritycommunicationstrategic thinkinginterpersonal skillsproblem-solvingorganizational skillsleadershipadvocacyeducation
