Empower Brands

Account Executive

• Develop and implement sales strategies to secure and grow key national accounts, meeting or exceeding revenue goals.
• Build and maintain trusted advisor relationships with decision-makers within national and regional accounts.
• Engage with industry in desired markets to identify new business opportunities & requests for proposals (RFP), supporting bids at local and national levels.
• Craft and present tailored proposals and sales presentations to prospective clients.
• Lead contract negotiations with national accounts, securing favorable agreements.
• Collaborate with legal and finance teams to finalize contracts and ensure compliance.
• Work with the Brand Operations team to ensure smooth implementation of new accounts.
• Act as the primary point of contact for customer account management matters.
• Ensure timely and professional communication with clients and franchise owners.
• Build strong professional relationships to foster long-term partnerships.
• Partner with internal teams, including marketing and customer support, to align efforts and deliver seamless account management.
• Create and deliver regular reports on sales performance, account health, and market conditions to senior leadership.

Director of National Account Sales

Account Manager

• Develop and execute strategic account plans to achieve revenue, retention, and expansion goals.
• Identify opportunities to increase market share within existing national account relationships through additional locations, service enhancements, and special services.
• Prospect, qualify, and develop new business opportunities within assigned accounts and target organizations.
• Lead sales presentations, business reviews, and executive-level discussions with key decision-makers.
• Participate in proposal development, pricing strategies, and RFP/RFQ responses for both existing and prospective national accounts.
• Maintain a healthy pipeline of growth opportunities and accurately forecast sales performance.
• Lead contract negotiations and renewals to maximize profitability and strengthen long-term client partnerships.
• Collaborate with Legal, Finance, and Operations teams to ensure contract compliance and successful execution of agreements.
• Support seamless customer onboarding and expansion activities in partnership with the Portfolio Implementation Manager and National Accounts Operations team.
• Serve as the primary sales manager for assigned national account clients.
• Build and maintain strong relationships with customer stakeholders, Regional Franchise Developers, and internal business partners.
• Conduct regular business reviews to understand customer objectives, measure performance, and identify growth opportunities.
• Ensure timely communication, issue resolution, and proactive customer engagement.
• Champion customer satisfaction, retention, and loyalty initiatives.
• Partner closely with Operations, Customer Support, Marketing and Implementation teams to deliver consistent customer experiences.
• Communicate customer needs, market intelligence, and competitive insights across the organization.
• Support strategic initiatives designed to enhance national account growth and operational excellence.
• Maintain accurate account records, pipeline activity, and sales forecasts within CRM systems.
• Analyze account performance, sales trends, and market conditions to identify opportunities and risks.
• Prepare and present regular performance reports, business reviews, and strategic recommendations to sales leadership.
• Provide insights and recommendations that support the overall growth strategy of the National Accounts program.

Director of National Account Sales

National Account Sales Manager