Lead all phases of implementation: requirements gathering, solution design, configuration, testing, training, go-live, and post-go-live support
Elicit and translate business / merchandising / design / sales processes into functional requirements; map them to VibeIQ’s capabilities
Configure the VibeIQ platform: set up Plans, Boards, Showcases, workflows, user roles, permissions, data models, integration points
Collaborate with client stakeholders (merchandising, planning, design, sales) to understand their assortment lifecycle calendar, metrics (e.g. time-to-market, sell-through, adoption), and pain points
Provide advisory/consulting services: best practices in assortment planning, visual line planning, B2B sales workflows, adoption strategies
Drive client training: create training materials, run workshops, enable end users
Manage data onboarding: help clients get their data into the system, ensure data quality, migration, mappings, etc
Test configurations and integrations (with internal / external systems) and support user acceptance testing (UAT)
Monitor success after go-live: track KPIs, collect feedback, support adoption, optimize configuration
Serve as a subject matter expert in VibeIQ product capabilities; work with product management / engineering to feed client feedback and suggest enhancements
Requirements
Bachelor’s degree in Business, Supply Chain, Fashion Merchandising, Design, or related field (or equivalent experience)
3-5 years implementing SaaS platforms, preferably in retail / fashion / consumer goods / assortment/planning / merchandising domains