Collaborate directly with customers and Agiloft’s Professional Services team to ensure successful integration of Agiloft with enterprise systems (e.g., Salesforce, Oracle, SAP S4Hana, Coupa).
Guide customers through available integration approaches and recommend best-fit solutions.
Capture and define detailed requirements during the design phase and configure integrations during the build phase.
Develop integration documentation, including technical specifications and mapping documents.
Design, configure, test, and troubleshoot integrations using Workato and API-based solutions.
Provide advisory support to Agiloft’s Systems Integration (SI) Partners through the Advisory Services Program.
Achieve Professional Services utilization targets by delivering billable, high-quality consulting services.
Partner with the Professional Services Sales team to scope integration requirements and estimate consulting costs.
Lead technical discussions with prospects during the pre-sales process to uncover ecosystem challenges and solution opportunities.
Build deep functional knowledge of Agiloft’s CLM platform and how it interacts with other enterprise systems.
Partner with Product Management to identify and prioritize product and integration enhancements based on customer needs and technical obstacles.
Develop scalable, reusable integration assets, templates, and best practices.
Requirements
5+ years in high tech software/SaaS with at least 2 years in a customer-facing role
Extensive experience setting up system integrations using SOAP/REST and industry standard API protocols
Hands-on experience delivering integrations using Workato.
Excellent communication (verbal and written), listening, and presenting skills
Experience gathering requirements, scoping, and writing specifications
Detail-oriented with an enthusiasm for solving problems in real-time
Must have strong analytical, process validation and troubleshooting skills to understand system interfaces and be able to quickly analyze, troubleshoot and resolve system interoperability problems
Experience working as part of a project team.
Benefits
Healthy work/life balance including floating holidays and a quarterly, no-questions-asked wellness day
Multiple Employee Resource Groups (ERGs)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
system integrationsSOAPRESTAPI protocolsWorkatointegration documentationtechnical specificationsmapping documentstroubleshootingrequirements gathering