Employer Direct Healthcare

Account Manager

• Work closely with the VP, Ecosystem Partnerships to cultivate and manage relationships with operational leads at Tier 1 ecosystem partners to improve and streamline processes such as data transfers, reporting, account reviews and approvals, implementations, etc.
• Lead relationship management and serve as the primary point of contact for Tier 2–3 ecosystem partners.
• Build strong, trusted relationships with internal and external stakeholders.
• Lead the planning, execution, and monitoring of partnership projects, ensuring initiatives are delivered on time and aligned with business needs, ensuring communication and tracking across relevant stakeholders.
• Serve as project manager for IT and systems development that support partnership initiatives.
• Track deliverables, dependencies, and timelines across both internal and partner teams to ensure smooth execution.
• Coordinate testing, troubleshooting and validation of integrations prior to launch.
• Monitor risks and escalate issues proactively to keep projects on track.
• Translate business needs into clear technical requirements and ensure they are communicated across relevant teams.
• Develop and maintain documentation for key processes & technical workflows, including data transfer protocols, file specifications and reporting structures.
• Identify opportunities to improve integration efficiency, scalability and reliability across internal and external partnerships.
• Partner with Sales, Implementation, and Client Success teams to support onboarding of new clients that leverage ecosystem partnerships.
• Ensure partnership requirements are built into client implementation timelines, processes and technical set-ups.
• Support the tracking & management of key metrics to monitor the performance of ecosystem partners, including pipeline, referrals, ACV, and revenue.
• Build, maintain, and improve dashboards that track key business metrics.
• Use data-driven insights to develop business cases and drive continuous improvement.
• Manage partnership contracts and updates (e.g., amendments, letters of intent), ensuring compliance and alignment with business objectives.
• Support partner revenue share processes, billing support and referral tracking.
• Support the evaluation of new ecosystem partnership opportunities, including research, data collection, discovery calls and modeling to support prioritization and data-driven go/no-go decisions.

Operations Manager – Ecosystem Partnerships

• Manage post-launch operations for health plan partners including data transfers and reporting
• Cultivate and manage relationships with operational leads at health plan partners
• Coordinate efforts with Sales and Implementation teams for strategic accounts and hand-offs
• Develop documentation for key processes and align stakeholders
• Collaborate with Sales and Client Success to improve win rates for direct employer opportunities
• Project manage ongoing operations and communicate updates internally and externally
• Lead efforts to refine workflows and create scalable solutions

Operations Manager, Health Plan Partnerships

Sales

• Drive growth by establishing and expanding relationships with labor unions and Taft-Hartley Trusts
• Own the full sales cycle—from opportunity creation and pipeline development to contract negotiation
• Collaborate with internal teams such as Consultant Relations, Account Management, and Provider Network Development to ensure strategic alignment and execution
• Represent Lantern at industry events, conferences, and trustee meetings to generate awareness and drive new business opportunities
• Conduct market research to identify key opportunities and ensure solutions align with union and trust needs
• Lead presentations and discussions to educate stakeholders on Lantern’s competitive advantages
• Foster a collaborative and solution-driven culture in your team

Vice President, Sales – Labor, Union and Trust

Solutions Engineer

• Sr Data Integration Engineer to conceptualize, design, develop, configure, and implement data engineering solutions that move, clean, and load data across multiple systems within EDHC.
• Strong focus on Salesforce and MuleSoft integrations, ensuring secure and scalable data exchange across enterprise platforms.
• Collaborate with business and IT teams to understand business needs, design integration solutions, and deliver modern, maintainable data pipelines.
• Support Application Engineering, Data Engineering, Decision Science, and Business Analytics teams.
• Build robust and automated pipelines to ingest and process structured and unstructured data sources, emphasizing Salesforce CRM data and MuleSoft API-led integrations.
• Develop high-performance data queries, stored procedures, and ETL/ELT processes for Salesforce, MuleSoft, and enterprise data warehouses.
• Use SQL, MuleSoft, Salesforce APIs, Azure, Power BI to deliver scalable, testable, and maintainable solutions.
• Troubleshoot data integration issues and work closely with business and technical teams to resolve them.
• Stay current with evolving Salesforce and MuleSoft technologies to ensure best practices are applied in solution delivery.

Senior Data Integration Engineer

Vice President

• The VP Solutions Consulting will serve as a thought leader and leverage deep subject matter and industry expertise to deliver tailored solutions to Lantern's clients, resulting in high win rates and long-term client satisfaction.
• Location: Remote | USA | Travel Required
• Responsibilities: The Solutions Consultant will be a key deal strategist. They will collaborate with Sales, Client Success and Consultant Relations to analyze prospective and current client needs, propose best-fit solutions, and help execute on a tailored growth/retention plan for the opportunities to which they are assigned.
• They will serve as a resident expert on product offering questions (current and roadmap), savings projections and other analytics, network footprint, quality methodology, technical integrations, member experience, success stories and general industry knowledge for the Commercial teams and prospective clients. They will tailor best practice recommendations around plan design, ecosystem integrations, targeted marketing, etc. to the prospect/client based on their expertise.
• They will support growth and retention by providing expertise throughout the sales and renewal/upsell process, including evaluating best fit solutions in collaboration with Health Plan and Channel Sales/Client Management/Consultant Relations, and ensuring thorough discovery is completed.
• They will act as a bridge to the rest of the organization, helping to bring together the appropriate internal stakeholders to support the deal (e.g., Consultant Relations and Channel Partnerships), and taking a key role in supporting presentations, product demonstrations and RFPs.
• They will work internally to solution complex and/or non-standard prospective client requirements, across Product, Network, Analytics, Implementation, Operations, Legal, Finance, Member and Partner Marketing, Client Success and Clinical teams. They will serve as a bridge between the sales process and ongoing Client Success to ensure proposal commitments are identified and delivered upon. They will understand and answer custom RFP questions and follow-up inquiries/BAFO requests to create standard responses that are field-tested.
• They will share learnings and themes from the field back with cross-functional leadership for broader adoption into product packaging and go-to-market processes.
• Requirements: 10-15 years of professional experience in consulting and/or customer-facing role in health and benefits and/or similar years of experience as a Solutions Consultant/Architect in digital health and benefits.
• Robust strategic thinking and creative problem-solving skills; solution oriented.
• Strong communication skills, both written and verbal, with the ability to confidently convey complex information and messages to a broad and diverse audience, both internal and external.
• Strong analytical experience working with and visualizing data.
• Clear understanding of the mechanics of self-funded medical plans and the relationships between health plans/third party administrators, health care providers, and plan sponsors.
• Effective interpersonal skills with the ability to work independently and within a team environment, both externally facing and behind the scenes.
• Comfortable working in a high-growth, fast-changing environment; organized, adaptable, diligently, and self-motivated.
• Passion for Lantern’s mission and collaborating with others.
• Preferred Qualifications: • Experience working with medical claims data to project savings/program impact.
• Knowledge of broader ecosystem of point solutions and health care disruptors selling to self-funded employers.
• Experience in delivering an engaging and impactful product demo while articulating the value for all stakeholders (members, partners, employers).
• Comfortable solutioning and designing non-standard employer requests by taking into consideration internal and external perspectives and collaborating across stakeholders.
• Excels at working cross-functionally and is able to effectively influence decision making.
• Ability to adopt continuous improvement mindset and actively contribute to the processes and procedures of the larger Commercial team.
• Experience in an early / growth stage business.

Vice President of Solutions Consulting

Manager

• Lantern is looking for a Client Reporting Manager to join the Client and Internal Reporting team. This role will support our clients by developing and automating delivery of new client reports using SQL, Databricks and automation tools within the Azure stack. Additionally, this role will ensure the accuracy and quality of client data by leveraging automated testing frameworks to proactively detect and resolve data issues.
• This role will also frequently work directly with clients and other internal teams to capture and document requirements and ensure delivery reports best meet client needs.
• Location: USA, Dallas preferred, remote permissible
• Responsibilities:
• Client Report Development: Write and translate business requirements into actionable, high-impact reports for clients, health plan resellers, and healthcare partners.
• Reporting Automation: Design and implement scalable automation frameworks using Databricks, Python, and Azure Data Factory to streamline both client and internal reporting processes.
• Client Data Quality Management: Maintain and enhance data quality frameworks and validation tests to ensure the accuracy and reliability of client-facing reports.
• Production Support: Investigate and resolve issues related to report delivery, data accuracy, and automation workflows, ensuring timely and accurate reporting.
• Business Model Communication: Collaborate with internal stakeholders and external partners to explain the Lantern business model and help ensure reports are appropriately solving their unique needs.