Employer Direct Healthcare

Risk

• Develop, implement, and maintain IAM governance policies, standards, and procedures.
• Conduct periodic access reviews and certifications to ensure compliance with regulatory and internal requirements.
• Collaborate with IT, Security, and Business teams to define and enforce least-privilege access models.
• Monitor and report on IAM metrics, risks, and control effectiveness.
• Support audits (SOC 1, SOC 2, HIPAA, etc.) by providing evidence and responding to inquiries related to IAM controls.
• Lead or participate in IAM-related projects, including tool implementations and process improvements.
• Stay current with industry trends, threats, and best practices in identity governance.

IAM Governance Analyst

Communications

• Assist in developing communications strategy in partnership with internal stakeholders and external agency
• Provide strategic guidance to PR agency partners; review and approve brand-related PR materials to ensure alignment with organizational messaging and standards.
• Manage day-to-day relationship with PR agency and respond to inbound media inquiries
• Collaborate with marketing teams and subject matter experts to ensure timely and appropriate media responses across all channels.
• Draft high-quality written materials, including press releases, bylines, Q&As, and media statements.
• Ensure coordination of messages and communication efforts across both internal and external audiences.
• Serve as an editor for PR platforms, including the newsroom, wire and monitoring services, and contributing and reviewing content regularly.
• Own Lantern’s LinkedIn, Instagram and YouTube channels, including content calendar management, copywriting and collaboration with Design on creative assets.
• Drive engagement and audience growth through testing, analytics and optimization.
• Lead Lantern’s employee advocacy program to amplify content across the organization.
• Manage Executive Thought Leadership program, including ghostwriting and advising senior leaders on LinkedIn engagement.
• Integrate employer brand and talent acquisition goals into social media strategy.

Communications Manager

Security Engineer

• Design, implement, maintain and manage network infrastructure, including routers, switches, firewalls, and VPNs.
• Architect and deploy network security solutions across on-prem and cloud environments (Azure + hybrid).
• Configure and manage Fortinet technologies: FortiGate firewalls, FortiManager, FortiAnalyzer, FortiClient EMS, and SD-WAN
• Maintain firewall rule sets, NAT policies, IPS/IDS, and VPN configurations (IPSec/SSL).
• Optimize performance and security posture through audits and hardening.
• Implement Azure network security controls: NSGs, Azure Firewall, VPN Gateways, Conditional Access, and Privileged Identity Management (PIM).
• Ensure compliance with Microsoft Cloud Security Benchmark and regulatory frameworks
• Monitor network traffic and security, implement appropriate security measures, and respond to security incidents.
• Administer servers, including installation, configuration, maintenance, and troubleshooting of operating systems and applications.
• Collaborate with other IT teams to ensure seamless integration of network and systems components.
• Develop and maintain documentation, including network diagrams, system configurations, and standard operating procedures.
• Stay up to date with emerging technologies and industry best practices to continuously improve network and system infrastructure.
• Understand data schema/API standards, automation, and messaging systems
• Bring a metric-driven mindset to our rules, signals (IOCs), and alerts
• Other duties as assigned, we are one family and help each other.

Senior Network Security Engineer

Chief of Staff

• Own the CEO’s operating system: priorities, calendar architecture, decision forums, and information flow.
• Prepare the CEO for key meetings - develop agendas, synthesize materials, and ensure crisp decision-making.
• Ruthlessly protect focus: filter noise, triage inbound requests, and align time to top priorities.
• Design and run the rhythm of the business (weekly/monthly/quarterly): leadership meetings, reviews, offsites.
• Create repeatable structures for planning, execution, and accountability across teams.
• Facilitate high-impact meetings – agenda, pre-work, outcomes, and downstream follow-through.
• Lead time-bound, cross-functional initiatives that require early momentum, clarity, and structured execution.
• Stand up new efforts and smoothly transition ownership to functional leaders once stabilized.
• Ensure all departments are aligned with company-wide priorities, proactively removing roadblocks and driving accountability for execution across the organization.
• Build and maintain dashboards and briefings that distill complex data into actionable insights.
• Run OKR/goal setting cycles; track progress and drive accountability to outcomes.
• Proactively surface and analyze risks, tradeoffs, and scenario analyses to inform CEO decisions.
• Ensure the CEO’s priorities and context are clearly understood across the organization & executive leaders.
• Draft internal updates, executive communications, board materials, and strategic narratives.
• Foster transparency and shared context across teams to avoid ambiguity.
• Implement processes and lightweight systems that enhance speed, quality, and consistency.
• Identify operational bottlenecks; propose and lead improvement efforts to streamline workflows.
• Partner with Finance/People/IT on resource planning, annual cycles, and key initiatives.
• Be a driver of effective change management, including fostering innovation and experimentation and working through organizational blockers
• Keep a pulse on team engagement, morale, and cross-functional collaboration.
• Model high standards of preparation, clarity, and follow-through; raise the bar on meeting hygiene.
• Help onboard leaders to the CEO’s operating style; coach teams on effective upward communication.

Chief of Staff to CEO

Customer Success Manager

• Manage client and broker/consultant relationships throughout the client lifecycle, ensuring regular touchpoints and proactive feedback solicitation.
• Communicate clearly and concisely in both verbal and written formats, demonstrating strong time management and prioritization skills.
• Manage client communication for engagement marketing initiatives, including open enrollment events, webinars, mailers, and case studies.
• Collaborate cross-functionally within a team environment, ensuring seamless coordination and alignment across departments.
• Ensure company and client objectives, expectations, and goals are met.
• Support Client Executives to maximize retention and identify churn risks, as well as upsell and expansion opportunities.
• Maintain accurate data input and hygiene in the customer relationship management system for all assigned clients.
• Take appropriate and timely steps to resolve service issues.

Client Success Manager, Emerging Markets

Operations

• Partner closely with Marketing leadership team to translate strategy into clear operational plans, goals, and execution rhythms
• Build and maintain dashboards and KPIs that monitor Marketing team’s performance and provide actionable insights
• Identify operational bottlenecks across the Marketing workflows and design + implement solutions to improve them
• Collect and translate business requirements for Salesforce and Marketing tools to improve reporting, attribution, and operational workflows
• Establish and run the rhythm of business for Marketing teams, including forecasting, weekly performance reviews, and cross-functional reporting
• Project-manage Marketing cross-functional processes that enable more effective collaboration among GTM teams (e.g. Sales, CS, etc.)
• Support executive, Commercial, and board-level reporting with insights that connect marketing activity to revenue, case creation, and member activation
• Support Marketing leadership with annual planning (e.g., budget, org design, OKRs, etc.)

Senior Manager, Strategy & Operations – Growth

Engineer

• Design, implement, and tune detection rules and logic across SIEM, EDR, and cloud platforms.
• Develop and maintain threat detection use cases based on MITRE ATT&amp;CK and other frameworks.
• Perform threat hunting and anomaly detection using behavioral analytics and telemetry.
• Collaborate with IAM, Data Protection, cloud security, and engineering teams to improve detection coverage.
• Analyze threat intelligence and integrate findings into detection strategies.
• Directly monitor, test, and calibrate detection use cases; analyze data to minimize false positives and maximize actionable alerts—proposing and executing code changes to achieve measurable improvements.
• Lead purple team exercises and detection validation efforts.
• Maintain technical documentation by directly managing the materials and summaries of your own work and solutions, and by actively communicating updates to stakeholders.
• Develop use-cases based on intelligence, red team results, and incident data
• Write detection and correlation rules to identify threats across our stack
• Assist in onboarding logs and identifying gaps in logs or alert results
• Develop a deep understanding of data models, macros, indexes, sources, and field alias and the technology foundation our detection stack is built
• Understand data schema/API standards, automation, and messaging systems
• Bring a metric-driven mindset to our rules, signals (IOCs), and alerts
• Other duties as assigned, we are one family and help each other.

Senior Threat Detection Engineer

Product Marketing

• Develop messaging frameworks and narratives that relay our brand value to specific audiences.
• Create internal and external sales enablement collateral—including buyer personas, objection handling, presentations, one-pagers, customer case studies, and product demos—that increase win rates and reduce deal cycles. Consistently update and evolve materials to ensure accurate messaging and data; maintain strict quality standards for all public facing content.
• Research and analyze market trends, buyer behavior, and competitor positioning, and empower cross-functional teams with relevant insights.
• Influence the product roadmap by surfacing insights from from client, partner, and member feedback, and identifying opportunities for growth and innovation.
• Develop, implement and manage scalable processes, such as reporting, win/loss analysis, and member testimonials, to scale impact and ensure consistent application of best practices.
• Help establish the Product Marketing function at Lantern as a force multiplier for our growth strategy.

Product Marketing Manager

Medical Director

• Develop and execute clinical operations strategy aligned with organizational goals
• Converts strategy and departmental goals into operational plans
• Lead clinical teams including nurses, and allied health professionals in both remote and in-office settings
• Ensure high-quality, evidence-based care delivery across all virtual platforms
• Create and consistently assess a workforce management approach that results in efficient and effective patient care
• Oversee day-to-day and long term workforce management including clinical workflows, staffing models, and performance metrics
• Implement systems for clinical documentation, scheduling, and patient engagement
• Optimize telehealth tools and platforms for seamless care delivery
• Influences department-level outcomes, team culture, and localized initiatives
• Monitor clinical outcomes and drive continuous improvement initiatives
• Ensure compliance with federal, state, and accreditation standards (e.g., HIPAA, NCQA)
• Lead audits, risk assessments, and corrective action plans
• Proactively identify areas of opportunity to improve patient care and internal processes
• Recruit, onboard, and mentor clinical staff
• Foster a culture of collaboration, accountability, and innovation
• Partner with Product, Engineering, and Customer Experience teams to enhance virtual care offerings
• Collaborate with data analytics teams to evaluate clinical performance and patient satisfaction
• Represent clinical operations in executive and board-level discussions