Employer Direct Healthcare

Director

• Strategy Setting: in partnership with both Health Plan Leadership, Growth and Solutions Architect team, you’ll define our overarching Health Plan Growth and Account Management Strategy for specific health plan partners.
• Account Management: you will be responsible for strategically managing select health plan partnerships, including both the day-to-day operational aspects of the partnership (e.g. managing issues and escalations) as well as longer term growth and expansion; measured by partner NPS, retention and growth rates.
• Driving ASO Growth: you will be responsible for driving the growth of select health plans’ ASO business through:
• Establishing strong relationships with national and local leadership and account execs and connecting our sales teams into the relevant teams to support top of funnel development and sales processes.
• Educating health plan teams on our value proposition and differentiation in the market and engaging with their strategic account planning to establish how we can support.
• Identifying specific opportunities where we can support expansion through new logo acquisition.
• Managing Existing Business: you will be responsible for managing our overlapping Book of Business with select health plan partners in the aggregate, reporting out on the impact we’re delivering to clients as well as identifying ways in which we can improve relationships with the account teams, reporting on impact and member experience.
• New Revenue Opportunities: you will partner closely with our Health Plan Growth team to support new expansion sales across product lines.
• Product Solution / Integration Strategy & Plan: you will be responsible for overseeing the implementation of our integration with select plan partners, while also identifying ways in which we can improve our integrations over time.
• Reporting & Escalation Processes: you will establish reporting for our Book of Business as well as escalation paths for sales and client success to ensure rapid resolutions. Reporting to include: Lantern Results & Health Plan Satisfaction.
• Cross-Functional Partnership with Sales & Client Success: you will be responsible for working closely with our cross-functional teams to ensure a systematic and standardized approach to sales and client success for our plan partnership, specifically:
• Sales: how we partner with each plan through the sales process.
• Client Success: how we work with health plan account teams, issue resolution, impact reporting and communications.
• Defining & Training GTM Teams: you will be responsible for working closely with the enablement teams to convey the rules of the road in terms of interactions and approaches for specific plan partners.
• Sales & Proposal Support: you will be the content expert for both sales and proposal development and refinement in the initial sales approach for all things with specific plans. You will also help the client success team with ASO renewals and expansion sales as relevant.

Senior Director – Health Plan Partnership

Sales Development Rep

• Lead the identification and qualification of new business opportunities through strategic outbound prospecting and nurturing of inbound leads.
• Contribute to the development of outreach strategies, content, inbound lead processes, and growth programs for the SDR team.
• Proactively prospect into Fortune 1000 companies and other employers via phone, email, and social media, effectively communicating Lantern’s value propositions.
• Continuously expand your knowledge and skill set through ongoing training to stay current with Lantern’s solutions and positioning.
• Collaborate closely with sales and marketing teams to become an expert on Lantern’s products and services, and schedule high-quality opportunities for Sales Executives.
• Maintain and optimize records in HubSpot and other CRM systems, ensuring data accuracy and actionable insights.
• Develop the essential skills to accelerate a successful career in sales.

Sales Development Representative

Data Engineer

• Implement and Monitor ELT Pipelines: Design, develop, and maintain scalable ELT workflows using Azure Data Factory, Fivetran, and dbt. Proactively monitor pipeline health and troubleshoot issues to ensure reliable data delivery.
• Data Modeling and Collaboration: Partner with data analysts to understand business needs and translate them into efficient, well-documented data models using dbt. Continuously refine models to support evolving analytic requirements.
• Analytics Platform Optimization: Manage and optimize the Lantern Analytic Platform by monitoring query performance, implementing data partitioning strategies, and refining data models to enhance speed and efficiency.

Data Warehouse Engineer, III

Analyst

• Manage compensation payments for all Commercial roles and approvals for payroll submission (plan documents, calculators, training, issue resolution)
• Model and forecast compensation costs and payout scenarios against quota attainment to identify trends, gaps, and optimization opportunities
• Administer the distribution and execution of compensation plans and maintain system of record for all compensation plans by individual
• Develop and maintain dashboards on compensation metrics and performance
• Collaborate with Finance on revenue recognition, commission accrual, and audit processes
• Manage the implementation and training of new compensation plan designs and new hires
• Manage compensation systems and tools
• Conduct advanced data analysis to extract actionable insights from commercial performance data
• Support the CSO & Commercial Leadership Team in annual compensation design and provide analytical support to optimize compensation programs while ensuring accuracy and compliance in payment administrations

Commissions Analyst

Cloud Engineer

• Design, implement, and maintain secure, scalable, and highly available Azure cloud infrastructure to support Lantern’s healthcare solutions.
• Collaborate with cloud architects, engineers, application developers, and InfoSec teams to deliver enterprise-grade cloud platforms that meet HIPAA, SOC 2, and other regulatory requirements.
• Develop and maintain Infrastructure-as-Code (IaC) using tools such as Terraform to automate provisioning, configuration, and deployment of Azure resources.
• Implement and optimize CI/CD pipelines using Azure DevOps and GitHub Actions to support agile software development and rapid release cycles.
• Ensure robust monitoring, observability, and alerting for production systems; proactively address incidents and contribute to incident response.
• Participate in cost optimization efforts by monitoring resource usage and recommending efficiencies for cloud spend.
• Contribute to disaster recovery planning, business continuity, and uptime strategies for critical healthcare applications.
• Maintain comprehensive documentation for infrastructure, deployments, and operational procedures.
• Participate in cross-functional meetings with product, engineering, and compliance teams to ensure infrastructure aligns with business and regulatory goals.
• Mentor junior engineers and support a culture of collaboration and continuous improvement within the team.

Senior Cloud Platform Engineer

Engineering Manager

• Lead and mentor a team of data engineers to design, develop, and deploy scalable solutions.
• Collaborate with product and business stakeholders to deliver data solutions that meet user needs.
• Architect, build, and maintain data infrastructure, ensuring reliability, scalability, and performance across various data sources and platforms.
• Implement Data Ingestion, Transformation, and Data Quality features to support Application Engineering, Analytics, and various Business Verticals.
• Collaborate with Data Engineers, Architects, and Business Analysts in building data models to improve reliability and interpretability of data.
• Define and enforce coding standards and document best practices within the team.
• Actively contribute to the creation of design documents, assess technologies, and conduct Proof of Concepts (PoCs).
• Support production jobs and mitigate issues within the defined SLA.
• Partner with senior leadership to define Data Strategy, Roadmap and hiring for future needs.
• Foster a culture that embraces continuous learning and innovation.
• Hands-on contribute to the design, development, and maintenance of the data platform and own deliverables to drive impactful results.

Data Engineering Manager

• Architect, implement, and operate a secure, resilient, multi-region Azure cloud platform that supports Lantern’s healthcare solutions.
• Design, implement, and maintain secure, scalable, and highly available Azure cloud infrastructure.
• Collaborate with cloud architects, engineers, application developers, and InfoSec teams to deliver enterprise-grade cloud platforms meeting HIPAA, SOC 2, and other regulatory requirements.
• Develop and maintain Infrastructure-as-Code (IaC) using tools such as Terraform to automate provisioning, configuration, and deployment of Azure resources.
• Implement and optimize CI/CD pipelines using Azure DevOps and GitHub Actions to support agile software development and rapid release cycles.
• Ensure robust monitoring, observability, and alerting for production systems; proactively address incidents and contribute to incident response.
• Participate in cost optimization efforts by monitoring resource usage and recommending efficiencies for cloud spend.
• Contribute to disaster recovery planning, business continuity, and uptime strategies for critical healthcare applications.
• Maintain comprehensive documentation for infrastructure, deployments, and operational procedures.
• Participate in cross-functional meetings with product, engineering, and compliance teams to ensure infrastructure aligns with business and regulatory goals.
• Mentor junior engineers and support a culture of collaboration and continuous improvement within the team.

Vice President

• Execute consultant relations strategy and build partnerships with top consulting and brokerage firms to drive referrals for Lantern’s surgery, cancer, and infusion products.
• Educate consultants and brokers on Lantern’s value proposition and differentiators and develop tailored content in partnership with marketing and sales enablement.
• Gather insight and feedback from consultant partners to continuously refine messaging and support.
• Partner closely with Sales, Solutions Consulting, and Client Success on consultant-led client growth, deal strategy, and expansion opportunities.
• Build relationships at both national and regional levels to influence and educate consultant intellectual capital.
• Stay close to active deals when appropriate, leveraging consultant/broker relationships to influence decision factors.
• Identify opportunities for improvement within and outside the consulting relations mandate and recommend how to address them.
• Establish strong cross-functional relationships with analytics, clinical, marketing, network, member services, and related functions to ensure a “one team” approach.
• Drive top-of-funnel growth (employee lives added via consultants/brokers), overall net ACV revenue growth, win rate, education penetration, and engagement on qualified opportunities.
• Role is remote (USA) with travel required.

National Vice President, Consultant Relations

Solutions Engineer

• Act as a trusted advisor by partnering closely with the Sr. Director of Solutions Architect and VP, Health Plan Sales on qualified partnership opportunities, serving as the solution SME and strategic thought partner to drive and win new business.
• Leverage deep health plan and vendor experience to design creative, and scalable solutions that integrate seamlessly with health plan ecosystem partner operations and priorities.
• Consult, develop and implement comprehensive product solutions and integration strategies aligned with health plan and ecosystem partner goals.
• Collaborate cross-functionally to identify and influence infrastructure needs that enable future business growth and operational scalability.
• Establish and manage a structured intake process for new health plan growth initiatives, ensuring prioritization, visibility, and efficient execution.
• Lead resolution of prospect and partner escalations by working closely with internal teams and external stakeholders to enhance service delivery and trust.
• Build and maintain strong relationships with internal stakeholders to foster collaboration and ensure operational success.
• Ensure health plan contracts align with operational goals, performance metrics, and service-level agreements to drive improved partner retention.
• Monitor industry and competitive trends, recommending and implementing innovative solutions to meet the evolving needs of health plans.
• Demonstrate the ability to flex between deep technical discussions with specialized audiences and higher-level strategic conversations with non-technical executive stakeholders.
• Champion forward-looking, differentiated strategies that enhance competitiveness and support sustainable business growth.

Director, Solutions Architect

• Design, own and implement workforce management strategies for inbound and outbound operations.
• Forecast volume and demand, plan capacity, and align workforce availability with business needs.
• Manage call forecasting, capacity planning, scheduling efficiency, real time adherence, and trend analysis.
• Use advanced analytics to forecast inbound/outbound call volumes and case progression leveraging historical data, seasonal trends, sales forecasts, and projected business needs.
• Analyze call volume trends and patterns to optimize staffing levels and ensure operational efficiency.
• Collaborate with cross-functional teams to align workforce planning with organizational goals and present recommendations to senior leadership.
• Drive adoption of workforce management tools and enhance planning accuracy and efficiency.
• Identify and mitigate risks related to workforce shortages or surpluses and devise contingency plans.
• Build, mentor, and lead a high-performing team of analysts and workforce management professionals; establish performance metrics.
• Identify and implement process improvements and best practices to improve operational efficiency and customer satisfaction.

Director, Workforce Management

• Bring Lantern to more health plan and PBM partners across the country; expand Lantern’s reach by connecting with Health Plan and PBM senior leaders
• Drive top-of-funnel activity through outbound prospecting using calls, emails, social, video, and more to reach health plans and PBM leaders
• Craft hyper-personalized outreach that aligns with health plan / PBM goals, challenges, and existing benefit strategies
• Qualify leads and set meetings for Account Executives by uncovering real business pain and identifying decision-makers
• Partner cross-functionally with marketing, sales, and strategy teams to refine messaging and outreach strategies
• Keep your pipeline and activity meticulously updated in Salesforce
• Test, iterate, and share learnings; function as a mini marketer and strategic thinker
• Craft strategies leveraging the networks of company executives and board members to engage senior-level people
• Stay sharp on industry trends, the evolving benefits landscape, and how Lantern complements other vendors
• Meet and exceed quarterly targets and consistently deliver high-quality conversations that uncover real employer pain

Senior Health Plan Sales Development Representative

Accountant

• Maintain and update accounting records and files
• Record claims-related transactions and administer downstream client reporting
• Manage accounts receivable (AR) and accounts payable (AP)
• Oversee procurement and vendor management
• Facilitate preparation of financial analysis reports
• Ensure compliance with GAAP principles
• Post transactions and categorize records in the general ledger
• Reconcile bank statements
• Analyze transactions with internal and external stakeholders
• Conduct month-end and year-end closures
• Prepare documents for audits
• Advise stakeholders on financial issues
• Apply new accounting policies and ensure regulatory compliance
• Report to the Accounting Manager and improve accounting systems and procedures
• Likely supervise junior staff as part of responsibilities

Senior Accountant

Account Manager

• Work closely with the VP, Ecosystem Partnerships to cultivate and manage relationships with operational leads at Tier 1 ecosystem partners to improve and streamline processes such as data transfers, reporting, account reviews and approvals, implementations, etc.
• Lead relationship management and serve as the primary point of contact for Tier 2–3 ecosystem partners.
• Build strong, trusted relationships with internal and external stakeholders.
• Lead the planning, execution, and monitoring of partnership projects, ensuring initiatives are delivered on time and aligned with business needs, ensuring communication and tracking across relevant stakeholders.
• Serve as project manager for IT and systems development that support partnership initiatives.
• Track deliverables, dependencies, and timelines across both internal and partner teams to ensure smooth execution.
• Coordinate testing, troubleshooting and validation of integrations prior to launch.
• Monitor risks and escalate issues proactively to keep projects on track.
• Translate business needs into clear technical requirements and ensure they are communicated across relevant teams.
• Develop and maintain documentation for key processes & technical workflows, including data transfer protocols, file specifications and reporting structures.
• Identify opportunities to improve integration efficiency, scalability and reliability across internal and external partnerships.
• Partner with Sales, Implementation, and Client Success teams to support onboarding of new clients that leverage ecosystem partnerships.
• Ensure partnership requirements are built into client implementation timelines, processes and technical set-ups.
• Support the tracking & management of key metrics to monitor the performance of ecosystem partners, including pipeline, referrals, ACV, and revenue.
• Build, maintain, and improve dashboards that track key business metrics.
• Use data-driven insights to develop business cases and drive continuous improvement.
• Manage partnership contracts and updates (e.g., amendments, letters of intent), ensuring compliance and alignment with business objectives.
• Support partner revenue share processes, billing support and referral tracking.
• Support the evaluation of new ecosystem partnership opportunities, including research, data collection, discovery calls and modeling to support prioritization and data-driven go/no-go decisions.

Operations Manager – Ecosystem Partnerships

• Manage post-launch operations for health plan partners including data transfers and reporting
• Cultivate and manage relationships with operational leads at health plan partners
• Coordinate efforts with Sales and Implementation teams for strategic accounts and hand-offs
• Develop documentation for key processes and align stakeholders
• Collaborate with Sales and Client Success to improve win rates for direct employer opportunities
• Project manage ongoing operations and communicate updates internally and externally
• Lead efforts to refine workflows and create scalable solutions

Operations Manager, Health Plan Partnerships

Sales

• Drive growth by establishing and expanding relationships with labor unions and Taft-Hartley Trusts
• Own the full sales cycle—from opportunity creation and pipeline development to contract negotiation
• Collaborate with internal teams such as Consultant Relations, Account Management, and Provider Network Development to ensure strategic alignment and execution
• Represent Lantern at industry events, conferences, and trustee meetings to generate awareness and drive new business opportunities
• Conduct market research to identify key opportunities and ensure solutions align with union and trust needs
• Lead presentations and discussions to educate stakeholders on Lantern’s competitive advantages
• Foster a collaborative and solution-driven culture in your team

Vice President, Sales – Labor, Union and Trust

• Sr Data Integration Engineer to conceptualize, design, develop, configure, and implement data engineering solutions that move, clean, and load data across multiple systems within EDHC.
• Strong focus on Salesforce and MuleSoft integrations, ensuring secure and scalable data exchange across enterprise platforms.
• Collaborate with business and IT teams to understand business needs, design integration solutions, and deliver modern, maintainable data pipelines.
• Support Application Engineering, Data Engineering, Decision Science, and Business Analytics teams.
• Build robust and automated pipelines to ingest and process structured and unstructured data sources, emphasizing Salesforce CRM data and MuleSoft API-led integrations.
• Develop high-performance data queries, stored procedures, and ETL/ELT processes for Salesforce, MuleSoft, and enterprise data warehouses.
• Use SQL, MuleSoft, Salesforce APIs, Azure, Power BI to deliver scalable, testable, and maintainable solutions.
• Troubleshoot data integration issues and work closely with business and technical teams to resolve them.
• Stay current with evolving Salesforce and MuleSoft technologies to ensure best practices are applied in solution delivery.

Senior Data Integration Engineer

Manager

• Lantern is looking for a Client Reporting Manager to join the Client and Internal Reporting team. This role will support our clients by developing and automating delivery of new client reports using SQL, Databricks and automation tools within the Azure stack. Additionally, this role will ensure the accuracy and quality of client data by leveraging automated testing frameworks to proactively detect and resolve data issues.
• This role will also frequently work directly with clients and other internal teams to capture and document requirements and ensure delivery reports best meet client needs.
• Location: USA, Dallas preferred, remote permissible
• Responsibilities:
• Client Report Development: Write and translate business requirements into actionable, high-impact reports for clients, health plan resellers, and healthcare partners.
• Reporting Automation: Design and implement scalable automation frameworks using Databricks, Python, and Azure Data Factory to streamline both client and internal reporting processes.
• Client Data Quality Management: Maintain and enhance data quality frameworks and validation tests to ensure the accuracy and reliability of client-facing reports.
• Production Support: Investigate and resolve issues related to report delivery, data accuracy, and automation workflows, ensuring timely and accurate reporting.
• Business Model Communication: Collaborate with internal stakeholders and external partners to explain the Lantern business model and help ensure reports are appropriately solving their unique needs.

Client Reporting Manager

• The VP Solutions Consulting will serve as a thought leader and leverage deep subject matter and industry expertise to deliver tailored solutions to Lantern's clients, resulting in high win rates and long-term client satisfaction.
• Location: Remote | USA | Travel Required
• Responsibilities: The Solutions Consultant will be a key deal strategist. They will collaborate with Sales, Client Success and Consultant Relations to analyze prospective and current client needs, propose best-fit solutions, and help execute on a tailored growth/retention plan for the opportunities to which they are assigned.
• They will serve as a resident expert on product offering questions (current and roadmap), savings projections and other analytics, network footprint, quality methodology, technical integrations, member experience, success stories and general industry knowledge for the Commercial teams and prospective clients. They will tailor best practice recommendations around plan design, ecosystem integrations, targeted marketing, etc. to the prospect/client based on their expertise.
• They will support growth and retention by providing expertise throughout the sales and renewal/upsell process, including evaluating best fit solutions in collaboration with Health Plan and Channel Sales/Client Management/Consultant Relations, and ensuring thorough discovery is completed.
• They will act as a bridge to the rest of the organization, helping to bring together the appropriate internal stakeholders to support the deal (e.g., Consultant Relations and Channel Partnerships), and taking a key role in supporting presentations, product demonstrations and RFPs.
• They will work internally to solution complex and/or non-standard prospective client requirements, across Product, Network, Analytics, Implementation, Operations, Legal, Finance, Member and Partner Marketing, Client Success and Clinical teams. They will serve as a bridge between the sales process and ongoing Client Success to ensure proposal commitments are identified and delivered upon. They will understand and answer custom RFP questions and follow-up inquiries/BAFO requests to create standard responses that are field-tested.
• They will share learnings and themes from the field back with cross-functional leadership for broader adoption into product packaging and go-to-market processes.
• Requirements: 10-15 years of professional experience in consulting and/or customer-facing role in health and benefits and/or similar years of experience as a Solutions Consultant/Architect in digital health and benefits.
• Robust strategic thinking and creative problem-solving skills; solution oriented.
• Strong communication skills, both written and verbal, with the ability to confidently convey complex information and messages to a broad and diverse audience, both internal and external.
• Strong analytical experience working with and visualizing data.
• Clear understanding of the mechanics of self-funded medical plans and the relationships between health plans/third party administrators, health care providers, and plan sponsors.
• Effective interpersonal skills with the ability to work independently and within a team environment, both externally facing and behind the scenes.
• Comfortable working in a high-growth, fast-changing environment; organized, adaptable, diligently, and self-motivated.
• Passion for Lantern’s mission and collaborating with others.
• Preferred Qualifications: • Experience working with medical claims data to project savings/program impact.
• Knowledge of broader ecosystem of point solutions and health care disruptors selling to self-funded employers.
• Experience in delivering an engaging and impactful product demo while articulating the value for all stakeholders (members, partners, employers).
• Comfortable solutioning and designing non-standard employer requests by taking into consideration internal and external perspectives and collaborating across stakeholders.
• Excels at working cross-functionally and is able to effectively influence decision making.
• Ability to adopt continuous improvement mindset and actively contribute to the processes and procedures of the larger Commercial team.
• Experience in an early / growth stage business.

Senior Director – Health Plan Partnership

Sales Development Representative

Data Warehouse Engineer, III

Commissions Analyst

Senior Cloud Platform Engineer

Data Engineering Manager

Senior Cloud Platform Engineer

National Vice President, Consultant Relations

Director, Solutions Architect

Director, Workforce Management

Senior Health Plan Sales Development Representative

Senior Accountant

Operations Manager – Ecosystem Partnerships

Operations Manager, Health Plan Partnerships

Vice President, Sales – Labor, Union and Trust

Senior Data Integration Engineer

Client Reporting Manager

Vice President of Solutions Consulting