Principal Strategy Consultant – Pharmacy Business
Health Care Service Corporation
React
Director, Global Measurement Solutions Lifecycle Services
Emerson
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteJob Level
Lead
Tech Stack
React
About the role
- Lead the business strategy for the Life Cycle Services business
- Own the P&L and drive growth toward a ~$250M target
- Deploy a global digital service platform to enhance customer responsiveness and engagement and leverage AI insights to monetize the installed base
- Champion a safety-first culture with 100% job safety alignment and zero recordable incidents
- Optimize the global service footprint across 10+ centers to improve responsiveness, repair, and calibration capabilities
- Build specialized capabilities in annual recurring revenue service contracts and solution-as-a-service models
- Launch digital engagement tools enabling <24-hour quote turnaround and seamless RMAs
- Drive competitive displacement revenue through strategic service positioning and off-the-shelf fulfillment
- Expand recurring revenue portfolio through reliability and managed services
- Oversee establishment of new service centers in Doha, Talegaon, Singapore, and Brazil
- Standardize global RMA processes and inventory systems
- Target the Offshore Floating Production market for annual contract potential
- Deploy new software capabilities to scale service agreements and ARR tracking
- Oversee lifecycle services across global operations, coordinating service centers and contract management functions to deliver consistent, high-quality support and value worldwide
Requirements
- Bachelor’s in Engineering
- MBA preferred
- 12+ years in industrial services, including 7+ years in senior leadership
- Proven P&L management of $100M+ service businesses
- Experience leading digital transformation in field service operations
- Global leadership across matrixed organizations
- Authorized to work in the United States without sponsorship now and in the future
- Expertise in measurement instrumentation or process automation (preferred)
- Experience transitioning to outcome-based service models (preferred)
- M&A integration and harmonization of service operations (preferred)
- Strong customer engagement in petrochemicals, oil & gas, or utilities (preferred)
- Strong background in lifecycle services across the automation sector (preferred)
- Experience overseeing P&L operations in service-based businesses (preferred)
- Oversight of lifecycle service activities spanning global operations, service center functions, and contract management (preferred)
