FirstEnergy

Director of Operations

FirstEnergy

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Job Level

Lead

Tech Stack

React

About the role

  • The Director serves as an executive for a portion of the State’s 24/7/365 electric utility operations, managing a multi-functional unit comprised of lines, substation, meter and fleet
  • The position is responsible and accountable for the safe delivery, and reliability of electricity in the most cost-effective manner, in compliance with regulatory requirements and with an eye toward ensuring future sustainability of operations. Specific areas of responsibility include:
  • T&D Electric System Construction and Maintenance project identification and safe execution
  • Partnering with T&D Engineering, Customer Support, System Operations, Vegetation Management, Transmission and other support departments to ensure efficient and effective system operations
  • Ensuring all Meter maintenance, readings and regulatory requirements for metering are met
  • Overseeing all aspects of Fleet maintenance as it pertains to T&D Operations
  • This position will provide leadership consistent with our core values, holding safety, DE&I, ethical and complaint behavior, stewardship and customers service as essential to success. This position will lead, direct, and provide technical expertise and guidance to the operational groups managed, including essential personnel required to respond to and react to a variety of emergency / urgent situations.
  • Financial responsibilities include the management of the electric system’s budgets, including capital and O&M. The director is also charged with providing leadership and ensuring actions and goals align with the operation’s strategic direction. As well, the director will engage with public officials, suppliers, regulators, environmental groups, and customers to ensure FirstEnergy continues to meet and/or exceed its objectives. This position will also oversee the execution of capital projects and manage outside contractors to provide necessary services.

Requirements

  • Accomplished and approachable leader, with a demonstrated track record of ethical behavior, safe operations excellence and inclusive people leadership
  • Demonstrated technical and financial acumen and ability to inspire and lead a large team through industry shifts in operational requirements
  • Ten (10) plus years of progressively responsible experience in the electric utility industry, to include at least five (5) years of management experience in any one or combination of the following areas: utility operations, construction and design services; transmission and distribution support
  • An undergraduate degree or equivalent training and experience is required. PE or MBA is also preferred
  • Strategic vision and continuous improvement mindset
  • Skilled in labor / management relations including building relationships, administering collective bargaining agreements and working through grievance resolution
  • Administrative principles and methods, including strategic goal setting, organizational analysis, program development and implementation
  • Federal, state and local laws, regulations affecting the utility industry such as environmental compliance and reliability
  • Operational and capital expense management
  • Electric utility design, engineering, system planning and operations and maintenance practices
  • Engineering and construction best practices
  • Reliability performance monitoring
  • Contracting management practices, performance standards and contract modification
  • Related electric industry organizations, policy-setting boards and committees
  • General understanding of rate making and tariffs
  • Directing, planning, and coordinating work
  • Lead by example, facilitate and lead teams through change, promotes the values of trust and integrity
  • Analyze difficult and complex issues and strategies, reach sound and logical fact-based conclusions and recommendations
  • Understand, interpret, explain and apply local, state and federal policy, law, regulation and court decisions as they relate to operations
  • Lead, facilitate and/or participate in the strategic planning, organization design, implementation and monitoring of comprehensive programs
  • Evaluate departmental practices and make sound recommendations for improvements; develop and implement appropriate procedures and controls
  • Exercise sound expert independent judgment and political acumen within general policy guidelines
  • Establish and maintain effective working relationships with all levels of employees, elected officials, business and community leaders, media representatives and the public
  • Read and interpret technically complex documents, drawings and engineering specifications