Maintain and strengthen relationships with key third-party suppliers, consolidating presence in the local market and contributing to global business growth.
Analyzing the competitiveness of the Middle East and Africa suppliers of the hotel inventory.
Monitor and analyze key performance indicators to assess supplier success and improvement areas.
Holding regular meetings and calls with suppliers.
Improving commercial and payment conditions with suppliers.
Participate in internal projects, ensuring supplier results, deadlines, and quality.
Interacting with the Tech department by improving the suppliers’ representation.
Supporting the Customer Support team and suppliers in organization of the internal processes by incidents resolution (overbookings/kick-outs).
Requirements
3+ years of experience in the travel industry within the hospitality sector, managing communication and agreements with third-party hotel suppliers.
Excellent communication and collaboration skills across multicultural, remote teams.
Strong analytical mindset; confident in data-driven decision-making.
Ability to take initiative and follow through on responsibilities with minimal supervision.
Proven ability to manage multiple priorities in a fast-paced, remote environment.
Solid understanding of how API integrations impact operational performance.
Hands-on experience working with API-connected suppliers and platforms (e.g., TravelgateX, Juniper, Derbysoft).
Proficiency in Microsoft Office tools (Excel, PowerPoint, Word) and experience with data visualization platforms such as Tableau or Grafana.
Advanced proficiency in English (B2/C1) and Arabic; other languages are a plus.
Availability to travel occasionally for supplier visits.