Deliveroo

SMB Account Manager

Deliveroo

full-time

Posted on:

Location Type: Hybrid

Location: Dubai • 🇦🇪 United Arab Emirates

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Job Level

Mid-LevelSenior

About the role

  • Build strong relationships with Small and Medium Abu Dhabi Restaurant Accounts
  • Be on the ground, organizing proactively face to face meetings with the Partners in the portfolio
  • Cross sell and upsell Deliveroo key services
  • Lead actions to improve performances of Partners, supported by the broader team
  • Directly manage Partners in a case-by-case basis to unlock critical value improvement
  • Independently and proactively diagnose, resolve, and report on key performance KPIs of the assigned account portfolio

Requirements

  • BSc/BA in business, engineering, Economics or a related field is preferred
  • Experience with Excel, Google Sheets or formula based tools
  • Self-starter capable of driving yourself to your targets and objectives every month
  • A fantastic communicator with a "get it done" mindset, well-organised and efficient
  • Fluency in English and Arabic
  • Looker is a plus
Benefits
  • at Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
ExcelGoogle SheetsKPI analysis
Soft skills
communicationself-starterorganizationalefficiencyproactive
Certifications
BScBA