Emancipet

Bilingual

• Train as veterinary technicians for healthy pet services and spay/neuter surgery teams
• Provide excellent medical care and amazing service to our community.
• Attend an Information Session to be considered for employment.

Veterinary Technician – Bilingual Spanish Preferred

Manager

• Lead organizational change management for all new technology rollouts, focusing on high-quality training, clear communication, and sustainable user adoption across the organization.
• Architect integrations and automated data flows between core platforms including PIMS, CRM, HRIS, ERP, and Data Viz tools to ensure the tools talk effectively.
• Manage the relationship and service delivery of all technology partners and vendors, including the strategic oversight and coordination of our MSP.
• Ensure operational uptime for critical infrastructure, including networking, hardware, and essential software access, serving as the senior point of escalation for complex technical issues.
• Oversee the full IT asset lifecycle, including procurement, deployment, and the scheduling of critical security maintenance and patching for all devices.
• Conduct regular site visits to audit local infrastructure and provide hands-on, in-person support.
• Recruit, train, and manage regional, part-time Technology Support Specialists to provide consistent, high-quality on-site and remote support for all staff.
• Establish standardized KPIs, SLAs, and technical documentation to ensure service excellence across the geographically distributed, hybrid, hourly team.
• Foster a culture of accountability, continuous improvement, and collaboration among the distributed team to prevent knowledge silos and ensure reliable regional coverage.
• Mentor and coach team members by identifying development areas, supporting their professional growth while aligning their work with organizational needs.
• Co-develop and maintain a multi-year technology roadmap with the CDFO that prioritizes long-term data integrity and scalability over short-term software features.
• Lead comprehensive technology audit to identify, streamline, or decommission redundant systems and reduce technical debt.
• Lead the technical evaluation and selection of enterprise-level tools, ensuring they are scalable, secure, and integrate with existing data sets.
• Partner with the RDA team to build a stable data foundation that remains consistent and actionable even as specific software tools are replaced.
• Advocate for "data longevity," ensuring organizational data is captured and preserved through every system transition, while maintaining compliance with veterinary medical record-keeping requirements.
• Identify and prioritize automation opportunities within departmental workflows to reduce manual tasks and improve organizational efficiency.
• Co-develop and implement security policies, disaster recovery plans, and business continuity strategies to protect organizational data.
• Develop and manage IT operational and capital expenditure budgets, prioritizing investments based on strategic impact and ROI.
• Conduct regular audits of systems and licensing to optimize costs and eliminate insecure or redundant technologies.

Information Systems Manager

Accounting Manager

• Manage the payment plan inbox and serve as the primary point of contact for internal and external inquiries.
• Provide bilingual support (English/Spanish) to assist clients in navigating payment options and resolving account issues.
• Send timely payment reminders to ensure payment plans remain in good standing.
• Process new payment plan enrollments, amendments, and plan closures with high attention to detail.
• Monitor and reconcile electronic payments and donations across multiple platforms, identifying and resolving discrepancies promptly.
• Reconcile cash, check, and currency deposits with high accuracy.
• Audit petty cash accounts, ensuring strict adherence to internal controls and replenishment protocols.
• Collaborate with the Development team to ensure donations are properly tracked in the CRM and used as the donor intended.
• Coordinate with branch leadership to resolve cash handling variances.
• Ensure all transactions are substantiated by supporting documentation to meet tax and audit compliance standards.
• Maintain strict confidentiality regarding sensitive client information and organizational financial records.
• Process and digitize incoming mail, routing documents to the appropriate departments to ensure timely action and accurate record-keeping.
• Support the month-end close process by ensuring all cash reconciliations are completed on schedule.
• Prepare documentation and support internal and external audits, tax return preparation, and compliance requests.
• Identify opportunities to streamline cash handling and revenue reporting.
• Other duties as assigned.

Accounting Associate, Bilingual

• Train as veterinary technicians for our healthy pet services and spay/neuter surgery teams
• Provide excellent medical care
• Deliver amazing service to our community

Veterinary Technician – Mobile Clinic, Bilingual Spanish Preferred

Accounts Payable

• Process vendor invoices and reimbursements accurately and on schedule.
• Utilize Ramp Bill Pay to route vendor invoices for approval in accordance with established workflows and budget protocols.
• Record inventory purchases and create related vendor payables.
• Ensure all transactions are properly coded, approved, and supported by required documentation.
• Record expenses in Sage Intacct and maintain accurate accounts payable records.
• Ensure cardholders submit receipts and categorize transactions accurately and on schedule.
• Ensure all expenditures comply with internal policies, nonprofit accounting standards, and sales tax exemption requirements.
• Reconcile monthly credit card activity and follow up on missing documentation or approvals.
• Identify and escalate potentially fraudulent or unauthorized transactions.
• Coordinate corporate card issuance and revocation during employee onboarding and offboarding.
• Manage the Accounts Payable inbox and serve as the primary point of contact for external payment-related inquiries.
• Build and maintain positive relationships with vendors through timely remittance and proactive communication.
• Maintain accurate vendor records, including collecting W-9s and supporting annual 1099 preparation.
• Uphold internal controls by ensuring accurate coding, documentation, and adherence to approval workflows.
• Maintain strict confidentiality regarding sensitive private and organizational financial data.
• Prepare documentation and support internal and external audits, tax return preparation, and compliance requests.
• Provide timely, professional support to internal stakeholders regarding AP, bill pay, and credit card processes.
• Identify opportunities for process improvement and support the implementation of best practices within Accounts Payable.
• Other duties as assigned.

Veterinary Technician – Bilingual Spanish Preferred

Information Systems Manager

Accounting Associate, Bilingual

Veterinary Technician – Mobile Clinic, Bilingual Spanish Preferred

Accounts Payable Specialist