Senior HR Employee Relations Consultant
Elevance Health
full-time
Posted on:
Location: Ohio, Tennessee • 🇺🇸 United States
Visit company websiteJob Level
Senior
Tech Stack
ServiceNow
About the role
- Serve as the primary point of contact for associates and management for associate relations issues including investigations, agency charges (EEO, DOL), employment litigation, and associate complaints
- Provide advice, guidance, coaching, and training to associates and managers based on policies and legal consultation and employment laws
- Conduct investigations: manage witness lists, determine lines of questioning, analyze credibility, research records, and maintain written investigative records
- Debrief leaders and HRBPs on findings and provide oversight of internal investigations
- Liaise with Legal and regularly partner with Ethics and Compliance on crossover investigations
- Partner with AR leadership and HRBP for transition agreements related to separation/termination
- Develop and provide associate relations-related analytical data and analyze trends to determine action plans
- Use persuasive and advanced communication skills to communicate with all levels of associates throughout the organization
Requirements
- Requires a BA/BS degree and minimum of 5 years of human resources experience; or any combination of education and experience
- Bilingual English/Spanish strongly preferred
- HR designation strongly preferred (SHRM-CP or SHRM-SCP)
- Prior experience with Associate Relations and investigations strongly preferred
- Workday or similar HCM experience preferred
- ServiceNow experience preferred
- Fortune/large company experience preferred
- Ability to work in-office 1 - 2 days per week; candidates must be within reasonable commuting distance of posting location(s)
- May require COVID-19 and Influenza vaccination in certain patient/member-facing roles