Senior Program Manager
Instacart
Program Manager
Element Fleet Management
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇨🇦 Canada
Visit company websiteSalary
💰 CA$99,200 - CA$136,400 per year
Job Level
SeniorLead
About the role
- Lead the end-to-end planning, execution, and delivery of Geo Expansion and commercial growth programs, ensuring alignment with strategic business objectives
- Develop and maintain comprehensive program plans, timelines, and milestones to track progress against deliverables and KPIs
- Ensure programs are delivered on time, within scope, and within budget, proactively identifying and mitigating risks or roadblocks
- Partner with Product, Operations, Client Success, Finance, Reporting, and Technology teams to ensure seamless alignment across all program objectives
- Foster strong collaboration and communication channels between cross-functional teams to maintain clarity on priorities, deliverables, and timelines
- Translate high-level business goals into clear, actionable workstreams, ensuring all teams understand their roles and interdependencies
- Ensure expansion initiatives and new offerings are designed with a deep understanding of evolving client needs, market trends, and business objectives
- Partner with clients to define success criteria, desired outcomes, and impact measures for each program or initiative
- Lead strategic engagement with clients throughout the program lifecycle — from discovery and design to execution and post-launch evaluation
- Maintain flexibility to adjust plans and priorities when unexpected issues arise, ensuring minimal disruption to program outcomes
- Foster a culture of proactive problem-solving and accountability, empowering teams to surface and address issues early
- Lead and support organizational and client transitions associated with entering new markets, launching services, or expanding product offerings
- Identify and institutionalize best practices that enable sustainable growth and operational excellence across the organization
- Prepare and deliver comprehensive performance reports and insights to stakeholders, leadership, and clients on a recurring basis.
Requirements
- Bachelor’s degree required
- 7+ years of program or project management experience, ideally within global expansion, and commercial growth
- Proven track record of managing large, complex, cross-functional programs.
- Strong strategic thinking with the ability to translate vision into actionable plans.
- Exceptional stakeholder management and communication skills, with the ability to influence at all levels.
- Demonstrated success in driving measurable results that impact both client outcomes and business performance.
- Collaborative leadership style, fostering alignment across diverse teams.
- Client-first orientation with a focus on delivering value.
- Resilient and adaptable in fast-paced, evolving environments.
Benefits
- Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness (for qualified roles)
- Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays) (for qualified roles)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
program managementproject managementstrategic planningrisk managementperformance reportingKPI trackingcross-functional collaborationclient engagementmarket analysisbusiness objectives alignment
Soft skills
strategic thinkingstakeholder managementcommunication skillscollaborative leadershipclient-first orientationproblem-solvingadaptabilityflexibilityinfluencing skillsaccountability
Certifications
Bachelor's degree
