eHouse Studio

Marketing

• Develop and own retention marketing strategies across email and SMS for assigned clients.
• Identify opportunities to increase customer lifetime value through segmentation, personalization, lifecycle mapping, and behavioral targeting.
• Translate business goals into actionable retention plans, testing roadmaps, and performance benchmarks
• Plan, build, launch, and optimize email and SMS campaigns and automated flows (e.g., welcome, abandoned browse/cart/checkout, post-purchase, win-back, loyalty).
• Partner with copywriters and designers to deliver compelling, conversion-focused creative that aligns with each brand’s voice and guidelines.
• Ensure all programs follow deliverability, compliance, and best-practice standards.
• Monitor performance against KPIs including revenue, engagement, conversion rate, deliverability, and list growth.
• Conduct A/B tests on subject lines, creative, timing, offers, and segmentation to drive continuous improvement
• Use data and insights to make proactive recommendations and confidently challenge underperforming strategies
• Support account managers in client meetings by presenting strategy, results, and recommendations
• Clearly communicate performance insights, testing outcomes, and next steps in client-facing reports and discussions.
• Act as a trusted retention marketing expert for clients, staying aligned with their broader marketing initiatives
• Collaborate with paid media, CRO, creative, and store operations teams to align lifecycle marketing with acquisition and on-site experiences.
• Contribute to internal best practices, playbooks, and the ongoing evolution of ehouse’s retention marketing offerings.

Retention Marketing Strategist

Account Manager

• Proactively generate new sales opportunities and grow existing client accounts through strategic partner collaboration.
• Build and maintain a robust pipeline via industry events, networking, and proactive outreach.
• Identify and evaluate new partners that align with ehouse goals and client needs.
• Act as the primary point of contact for tech partners, fostering education and collaboration.
• Develop deep technical expertise in partner products to effectively represent them to internal teams.
• Execute strategic partnership plans alongside internal stakeholders to drive agency growth.
• Commit to ongoing education regarding ehouse products, services, and the evolving partner landscape.

Partnerships Manager

Software Engineer

• Lead deploys and UAT prep for assigned projects and retainers
• Lead client demos as project developer, alongside project designer and Project Manager
• Act as a subject matter expert on Shopify platform, updates, new features, and integrations
• Collaborates closely with fellow team members and clients to gather requirements
• Execute and deliver work to clients in accordance with eHouse processes
• Lead the architecture, development, customization, and maintenance of Shopify themes
• Customize Shopify themes and apps to implement unique design elements
• Integrate third-party apps and services with Shopify stores to extend functionality
• Optimize Shopify stores for performance, speed, and SEO
• Collaborate with third-party vendors, freelancers, and partners
• Follow eHouse processes and participate in code reviews
• Stay updated on Shopify platform updates and best practices

Retention Marketing Strategist

Partnerships Manager

Senior Developer