Contract Store Ops Specialist

eHouse Studio

Store Ops Specialist at ehouse Studio managing and optimizing Shopify stores. Collaborating with clients and internal teams to enhance e-commerce performance and user experience.

Posted 7/16/2026contractRemote • California • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing Shopify stores, optimizing e-commerce performance through data analysis, and maintaining strong client relationships. Proficient in content management, product listing, and site experience enhancements to drive sales and improve user experience.

Highest-signal resume keywords

Shopify Store ManagementData AnalysisClient-Facing CommunicationHTML and CSS ProficiencyE-Commerce Best Practices

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisContent ManagementProduct ManagementE-Commerce OptimizationHTMLCSSShopify Apps ManagementSite Experience ManagementAutomation and WorkflowsReporting

Soft Skills

Problem-SolvingAttention to DetailTeam CollaborationClient Relationship ManagementProactive Communication

Tools & Technologies

ShopifyMicrosoft ClarityShopify Flow

Industry Keywords

E-CommerceStore PerformanceMerchandisingClient SupportPromotional Programs

About the role

Key responsibilities & impact

Optimization: Utilize reporting and data analysis to identify areas for improvement and optimize store performance, enhancing user experience and driving sales.
Content Population: Manage and update content across client Shopify stores, ensuring accuracy and timeliness.
Product Management: Create, update, and maintain product listings, including pricing, descriptions, and images.
Merchandising: Strategically place and highlight products based on client-specific priorities and preferences, maximizing visibility and sales.
App Management: Install, configure, and manage Shopify apps to enhance store functionality and performance.
Site Experience Management: Build and configure landing pages, manage banners across the site, and set up promotional programs, including sales and gift-with-purchase (GWP) offers.
Core Site Settings: Configure and maintain shipping rules, payment configuration, and related storefront logic.
Store Maintenance: Address and resolve technical issues, bugs, and other operational challenges to ensure smooth store operations.
Customer Service Support: Serve as front-line support for customer-facing inquiries related to the storefront.
Feature Development: Implement new features and improvements to keep clients' stores innovative and competitive.
Analytics & Reporting: Monitor store performance using tools such as Microsoft Clarity, and compile monthly revenue reporting (MTD, YoY, QoQ) to surface insights and drive proactive improvements.
Automation & Workflows: Build and maintain Shopify Flow automations to support inventory management, product tagging, merchandising, customer segmentation, and discount auditing.
Developer Management: Identify when a request exceeds Store Ops scope and requires developer involvement. Own escalated tasks end-to-end, including scoping, developer coordination, and timeline accountability through delivery.
Client Support: Serve as a reliable point of contact for clients while maintaining clear, proactive communication with internal teams on promotions, site changes, and performance updates.

Requirements

What you’ll need

Proven experience managing Shopify stores or similar e-commerce platforms.
Strong understanding of e-commerce best practices and trends.
Proficient in Shopify's platform, including themes, apps, and integrations.
Excellent problem-solving skills and attention to detail.
Ability to work independently and as part of a team.
Proven experience as a direct client point of contact, with strong client-facing communication and interpersonal skills.
Comfortable managing client relationships independently, without account management support.
Experience with HTML and CSS.
Experience in data analysis and reporting to optimize e-commerce store performance.

Benefits

Comp & perks

Health insurance
Paid time off
Flexible work arrangements
Professional development