eGroup Enabling Technologies

Security Engineer

• Architect, monitor, and manage Microsoft cloud security solutions in all environments.
• Design, review, and update technical documentation to support cloud platforms.
• Monitor and act upon Microsoft Azure Sentinel security alerts and incidents.
• Create and maintain security incident response plans for current and future security threats.
• Validate and review Azure Sentinel connectors and integrations as directed by clients.
• Utilize, develop and refine threat hunting queries for Azure Sentinel using KQL.
• Guide Clients and SOC while they perform remediation activities related to security events.
• Engineer and automate response and remediation activities using SOAR platforms and logic apps to improve efficiency and consistency.
• Provide input and leadership for continuous service improvements, driving innovation and operational excellence.

Managed Services Security Engineer

Chief Technology Officer

• Align and embed with Field Sales and Technical Delivery to propose and deliver successful outcomes for Managed Service Provider Agreement Services and Security Professional Services (70% Sales Execution).
• Sell and deliver implementation and consulting for Defender suite, Sentinel, and third-party security services; evangelize specific security vendor solutions; provide direct field support to propose and close deals.
• Engage with clients on-site and remotely to craft actionable strategic roadmaps for security, increase client investment across eGroup portfolio, deepen relationships, and encourage repeat and recurring business.
• Deliver workshops, demos, and POCs for security solutions to demonstrate technical viability and facilitate decision-making.
• Align with the Alliances team to foster and build stronger partnerships with security partners; support vendor engagement and participate in regular cadence calls (5% Vendor Relationships).
• Lead assessment of new vendor technologies/services and represent eGroup Enabling Technologies in vendor programs or events.
• Lead on-site and remote strategic sessions emphasizing actionable roadmaps for data center migration, modernization, networking, and security that are billable or lead to near-term billable revenue (25% Outward Facing Activities).
• Support marketing initiatives (in-market and virtual roadshows, events, webinars, trade shows) as a resident subject-matter expert and support Technical Delivery to ensure project delivery success and customer satisfaction.
• Report to VP of Strategy and drive results measured by revenues from positioning and delivery, emphasizing profitable recurring security managed services and exceeding company-defined goals for recurring services, professional services, and product gross margin.

Field CTO, Cybersecurity

Architect

• Fill the role of project technical leader, designing, developing, testing and deploying technical solutions using accepted software development best practices.
• Utilize the Power Platform (Power Apps, Power Automate, Copilot Studio and Power BI) to design, build and deploy business improvement solutions.
• Help plan and then execute live workshops and training sessions with various customer stakeholders to educate participants or facilitate discovery of client opportunities.
• Review existing customer Power Platform environments, understand their vision and strategy and create recommendations to modernize their environments; deploy the Power Platform Center of Excellence Toolkit and train customers on its usage and governance best practices.
• Deliver architectural design specifications across a spectrum of small to complex client engagements.
• Participate in presales meetings to understand a client’s needs and share pragmatic insights into how technology can solve challenges.
• Use historical project experience to assist in crafting project execution approaches, team composition, cost and effort estimates for statements of work.
• Author thought leadership pieces (white papers, blog posts, videos) and participate in live webinars showcasing perspectives on leveraging technology.
• Actively participate in team and company meetings, adding unique personality and way of working to the team/corporate culture.
• Provide technical guidance and support to other team members, fostering knowledge sharing and professional growth.
• Stay up to date with the latest advancements in AI and automation technologies and evaluate their applicability to client projects.
• Take certification exams to maintain partner status while simultaneously developing your skills.

Senior AI and Automation Architect – Power Platform

System Administrator

• Operate a 24/7 highly-available VoIP infrastructure
• Maintain an overview of the whole architecture and implement optimizations
• Plan and install new VoIP services and keep existing services up to date
• Ensure impeccable call quality and performance using state-of-the-art monitoring software
• Monitor and coordinate with upstream carriers
• Support software developers and AI teams with VoIP expertise for software development
• Lead and contribute to projects: migration of VoIP Layer 3rd party call control to distributed WebRTC softphones; build highly available scalable WebRTC Softphone Registrar; transition SIP Servlet based contact center to HTML5; modernization and refactoring of existing environment; create interconnect with Microsoft Teams; develop a voicebot application

Managed Services Security Engineer

Field CTO, Cybersecurity

Senior AI and Automation Architect – Power Platform

VoIP System Administrator / FreeSWITCH / Kamailio