eGroup Enabling Technologies

System Administrator

• Operate a 24/7 highly-available VoIP infrastructure
• Maintain an overview of the whole architecture and implement optimizations
• Plan and install new VoIP services and keep existing services up to date
• Ensure impeccable call quality and performance using state-of-the-art monitoring software
• Monitor and coordinate with upstream carriers
• Support software developers and AI teams with VoIP expertise for software development
• Lead and contribute to projects: migration of VoIP Layer 3rd party call control to distributed WebRTC softphones; build highly available scalable WebRTC Softphone Registrar; transition SIP Servlet based contact center to HTML5; modernization and refactoring of existing environment; create interconnect with Microsoft Teams; develop a voicebot application

VoIP System Administrator / FreeSWITCH / Kamailio