Field Service Technician Level II
K Group Companies
TCP/IPVoIP
VoIP System Administrator / FreeSWITCH / Kamailio
eGroup Enabling Technologies
full-time
Posted on:
Origin: • 🇩🇪 Germany
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
LinuxVoIP
About the role
- Operate a 24/7 highly-available VoIP infrastructure
- Maintain an overview of the whole architecture and implement optimizations
- Plan and install new VoIP services and keep existing services up to date
- Ensure impeccable call quality and performance using state-of-the-art monitoring software
- Monitor and coordinate with upstream carriers
- Support software developers and AI teams with VoIP expertise for software development
- Lead and contribute to projects: migration of VoIP Layer 3rd party call control to distributed WebRTC softphones; build highly available scalable WebRTC Softphone Registrar; transition SIP Servlet based contact center to HTML5; modernization and refactoring of existing environment; create interconnect with Microsoft Teams; develop a voicebot application
Requirements
- Support our good team spirit by bringing your best self to work
- Good experience in the VoIP field, especially with FreeSWITCH or Kamailio; experience with Asterisk is a plus
- Good understanding of VoIP protocols and architectures and ability to read SIP traces (SIP, RTP, WebRTC, RTCP…)
- Comfortable with Linux and database queries
- Ability to work independently and effectively; co-coordinate tasks and responsibilities
- Recognize opportunities for seamless improvements and drive to implement them into a modern infrastructure
- Over 5 years of demonstrated experience in the field of Information Technology
