eFlexervices

Sales Development Rep

• Generate new leads through outbound outreach via phone, email, and LinkedIn
• Use suggested scripts and messaging as a baseline, then adapt based on the prospect and conversation
• Research prospects to understand their business, challenges, and priorities
• Learn our product and services quickly with minimal guidance by using available tools, AI, and online resources
• Build strong working relationships with internal teams and external prospects
• Lead conversations with confidence, clarity, and curiosity
• Identify opportunities, qualify leads, and move conversations forward
• Test new approaches, messaging, and ideas to improve results continuously

Sales Development Representative

Operations

• Maintain and update product listings across Amazon Vendor Central and Seller Central
• Manage parent-child variations, size and color attributes, and detailed product data
• Upload and maintain product images, A+ content, and video assets in alignment with brand standards and Amazon guidelines
• Identify, troubleshoot, and resolve listing issues such as suppressed ASINs, orphan listings, and data inconsistencies
• Create, edit, and manage flat files, templates, and bulk uploads
• Support price changes, content updates, and Amazon system-related challenges
• Coordinate with internal teams or external partners to execute content updates as needed
• Monitor listing health and proactively flag issues or opportunities

Marketplace Operations Specialist

Inside Sales

• Manage and support a portfolio of specialty retail and boutique accounts
• Conduct outbound and inbound calls to maintain relationships and follow up on opportunities
• Develop a strong understanding of customer preferences, buying history, and product needs
• Proactively recommend relevant products, new arrivals, and catalog updates
• Increase the number of customer touchpoints to support conversion and retention
• Facilitate orders and coordinate internally to ensure smooth processing
• Maintain accurate customer notes, activity tracking, and follow-up records

Customer Success, Inside Sales Specialist

Backend Engineer

• Maintain and enhance existing web applications built with React and Vue.js.
• Manage and optimize cloud infrastructure.
• Configure and maintain security, DNS, and performance using Cloudflare and related services.
• Monitor application performance, troubleshoot issues, and implement fixes.
• Collaborate with developers to deploy updates, patches, and new features.
• Automate deployment pipelines and optimize CI/CD processes.
• Ensure high availability, scalability, and reliability of web applications.
• Document infrastructure setups, deployment procedures, and maintenance tasks.
• Send daily end-of-day reports on tasks worked, pending items to be addressed, wins and help needed if any, among other updates in relation to tasks assigned.
• Communicate directly with the Chief of Staff, CEO, clients, and stakeholders to manage projects and translate these into smart goals for the team.
• Attend scheduled meetings to provide project and task updates.
• Help support and lead the security and compliance requirements of the company and the client, such as adherence to SOC2.
• Build scalable backend systems that power our website/platform.
• Integrate backend services with Webflow (and potentially other no-code/low-code tools such as Lovable).
• Design, implement, and maintain database solutions using Supabase or similar backend-as-a-service technologies.
• Provide technical guidance and communicate backend architecture solutions to both technical and non-technical stakeholders.
• Support hiring requirements, such as screening developers when needed.

Backend Developer

Billing Specialist

• Direct Billing Process: Pull Carrier Statements for commission deposits daily.
• Prepare daily deposits of checks received in Lockbox.
• Process/verify all Personal Lines automatic feeds of revenue into Epic.
• Ensure revenue is recorded accurately by preparing month-end reconciliations to tie out Revenue booked in Epic to funds received in the Bank.
• Adhere to standardized procedures and guidelines for direct billing activities.
• Demonstrate expertise in department software tools (Comulate, etc.).
• Assist on the roll-out of acquisitions to ensure a smooth transition of Cash Receipts/ Direct bill reconciliation into Epic for acquired entities.
• Process return commission checks to carriers weekly.
• Collaborate with cross-functional teams on the billing disputes process.
• Process Improvement: Continuously evaluate existing direct billing processes and systems to identify areas for improvement. Recommend process enhancements to drive operational efficiency and increase accuracy. Perform regular audits and quality checks on direct billing transactions to ensure accuracy, completeness, and compliance with established standards.

Sales Development Representative

Marketplace Operations Specialist

Customer Success, Inside Sales Specialist

Backend Developer

Backend Developer

Direct Billing Specialist