eFlexervices

Accounts Payable

• Process and validate vendor invoices to ensure accuracy and compliance with internal policies
• Perform invoice matching (PO, receipt, and vendor invoice) and resolve any discrepancies that arise
• Manage billing operations, including validation of freight, service, and expense invoices
• Reconcile and maintain AP aging and vendor statements to ensure timely payment cycles
• Prepare and process payment runs (checks, ACH, or wire transfers) and track scheduled disbursements
• Communicate with vendors and internal teams to resolve invoice or payment issues
• Assist with month-end close tasks, including journal entries, accruals, and reconciliations
• Support process improvement initiatives and documentation of AP and billing workflows
• Collaborate with Finance and Treasury teams to maintain accuracy in reporting and cash flow management

Billing and Accounts Payable Specialist

• Tax Preparation & Compliance Prepare and file federal and state tax returns for individuals and businesses.
• Utilize Intuit ProConnect Tax Software for tax preparation and filing.
• Ensure compliance with federal, state, and local tax laws and accounting standards.
• Stay current with relevant regulations and oversee complex compliance areas.
• Perform regular audits to ensure accuracy and compliance.
• Develop and implement effective tax strategies for clients.
• Collaborate with other departments, such as bookkeeping and tax planning, to provide comprehensive financial solutions.
• Leadership & Team Management Lead and manage a team of tax preparation professionals.
• Set performance expectations and monitor team performance.
• Oversee the review of tax returns prepared by tax preparers.
• Mentor and develop staff at all levels, fostering their professional growth.
• Report on team performance and strategic goals, contributing to organizational decision-making.
• Client Relationship Management Act as the primary point of contact for key clients.
• Review tax returns with clients and provide guidance.
• Maintain effective communication with a diverse client base.
• Identify opportunities for service expansion and client financial optimization.
• Data Security & Confidentiality Oversee data security and confidentiality measures. Ensure accurate preparation of audit schedules and coach team members for optimal performance. Uphold the highest ethical standards in financial reporting and client interactions.

US Tax Manager, CPA

Collections

• Managing the complete collections cycle for assigned accounts, from initial outreach through resolution or escalation
• Crafting professional, clear email communications to customers regarding past due balances, payment plans, and account status
• Maintaining detailed account notes documenting all customer interactions, commitments, and next action plans with specific follow-up dates
• Making independent judgment calls on when to escalate complex disputes, payment issues, or at-risk accounts to management
• Reviewing signed contracts for accuracy and identifying discrepancies that may impact billing inquiries
• Proactively monitoring aging reports and completing weekly reviews of delinquent accounts to prioritize collection efforts
• Responding to customer inquiries in Service Cloud with empathy and professionalism while protecting company interests
• Collaborating cross-functionally with Sales, Support, and Billing teams to resolve billing issues and prevent future disputes
• Contributing to process improvements and assisting with special projects as needed

Collections Specialist

Customer Support

• Order Management & Customer Support
• Maintain a positive, professional, and empathetic attitude toward customers at all times.
• Respond promptly to customer inquiries and requests through phone, email, or other channels.
• Accurately process customer orders, ensuring correct routing, labeling, documentation (BOLs, invoices), and billing.
• Communicate clearly with customers and internal departments to ensure order accuracy and on-time completion.
• Track and follow up on orders, shipments, and delivery confirmations.
• Handle and resolve customer complaints effectively, escalating as needed to management.
• Maintain organized records of customer interactions, feedback, and service issues.
• Provide feedback to management on process improvements and recurring customer concerns.
• Verify and coordinate customer inventory status with warehouse staff.
• Perform and assist with adjustments as needed based on supervisor approval.
• Audit and monitor key inventory and service processes to ensure accuracy.
• Maintain reports related to shipping, receiving, billing, and service performance.
• Prepare and review billing files for accuracy and completeness.
• Generate and distribute shipping and receiving reports in Excel.
• Maintain up-to-date records for order processing, receipts, and billing activities.
• Collaborate closely with warehouse operations, transportation, and management teams to ensure smooth workflow and customer satisfaction.
• Support ad-hoc tasks as assigned to meet customer or operational needs.

Logistics Customer Service Representative

Operations

• Manage and update shipment details in internal systems and customer portals to ensure accurate and timely information.
• Coordinate with airlines, freight forwarders, and brokers to ensure the timely movement of cargo.
• Prepare and verify air waybills (AWB), invoices, and customs documentation.
• Track and trace air freight shipments, proactively resolving exceptions or delays.
• Maintain detailed records of shipments, rates, and vendor performance in Excel and CRM tools.
• Generate weekly reports summarizing shipment volume, costs, and performance metrics.
• Communicate with internal teams and external partners to ensure shipment visibility and accuracy.
• Support process improvement initiatives to streamline data and documentation workflows.

Logistics Operations Specialist – Air Freight

Financial Planning and Analysis

• Maintain and reconcile QuickBooks Online; ensure accurate bookkeeping and monthly close.
• Manage AR/AP, journal entries, and bank reconciliations.
• Prepare monthly reports on revenue, margin, and profit by channel (Retail, D2C, B2B).
• Conduct inventory accounting, including landed cost, duty, and freight allocation.
• Maintain the Pricing Master Sheet (MSRP, wholesale, and MAP tiers).
• Lead the 12-month rolling forecast, budgeting, and cash flow projections.
• Automate dashboards between QuickBooks, Shopify, and Google Sheets.
• Partner with Operations & Logistics on freight planning and inventory valuation.
• Support grant applications and compliance documentation with accurate financial data.

Finance & Operations Manager

Graphics Designer

• Manage and optimize Shopify website pages (home, product detail, landing pages)
• Conduct UX tests and analyze behavior/heatmap data (Hotjar, Google Analytics)
• Design digital assets for email, social media, and web campaigns
• Curate and manage photo/video content while maintaining brand consistency
• Leverage AI tools (e.g., Nano Banana, Midjourney, Runway ML) for creative mockups
• Collaborate with Marketing and Technical teams to analyze performance and implement A/B testing learnings

UX/Multimedia Graphic Designer

Marketing

• Manage and maintain the master marketing calendar across D2C, retail, PR, and influencer channels.
• Coordinate campaign assets, approvals, and on-time execution across teams.
• Execute and QA Klaviyo email campaigns, track performance, and summarize insights.
• Manage retail copy, promotions, and listings across Shopify, Nordstrom, and Macy’s.
• Write and optimize product listings and marketing copy using SEO best practices.
• Support press coordination and influencer outreach timing with creative and PR teams.
• Maintain marketing reports and dashboards in Google Sheets.
• Partner with Finance and Ops on promo calendars, pricing accuracy, and launch readiness.
• Manage workflow and deliverables in ClickUp, ensuring visibility across teams.

Senior Marketing Coordinator

Social Media Manager

• Identify, pitch, and onboard influencers aligned with the company’s values and visual aesthetic.
• Manage gifting, content briefs, approvals, and tracking of influencer campaigns.
• Build and maintain an influencer database segmented by platform and ROI.
• Set up and manage TikTok Shop and affiliate programs (via TikTok Creator Marketplace or Shopify Collabs).
• Write and edit social captions, influencer briefs, and community responses in the company’s tone.
• Plan and execute weekly social campaigns aligned with marketing launches.
• Analyze campaign performance and recommend content or timing optimizations.
• Maintain strong creator relationships and ensure consistent, elevated brand presence across all platforms.

Influencer Outreach, Social Media Manager

Compliance

• Own the compliance strategy and ensure continuous readiness for all required frameworks.
• Serve as Data Protection Officer for GDPR and oversee HIPAA privacy requirements.
• Manage compliance policies, procedures, and documentation.
• Coordinate with auditors and ensure all evidence is collected on time.
• Oversee vendor risk management and ensure compliance clauses are in place.
• Monitor regulatory changes and update internal policies accordingly.
• Lead cross-department coordination for compliance initiatives.
• Report compliance status to executive leadership.

Junior Compliance Lead – Data Protection Officer

Billing Specialist

• Reviewing signed contracts for accuracy in our Salesforce CRM tool.
• Creating processing quotes for automated upsells/renewals.
• Entering data into and updating customer billing accounts.
• Responding to customer inquiries in our ticketing system, Zendesk, with great customer service.
• Completing weekly reviews of our contracts and invoices.
• Collaborating with other members of the billing team as well as with our Sales and Support teams.
• Assist with special projects, billings, collection, and ad hoc analysis as needed.