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Virtual Assistant
eFlexervicesVirtual Assistant supporting operational functions and managing vendor relationships at eFlexervices. Ensuring efficient processing of contracts, payments, and customer data.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Business and Financial Operations, including contract management, invoicing, and revenue support, while leveraging CRM tools like HubSpot for effective pipeline management and customer lifecycle tracking. Proficient in utilizing AI and automation tools to enhance operational efficiency and maintain high accuracy in detail-oriented tasks.
Highest-signal resume keywords
HubSpot ProficiencyContract ManagementInvoicing & Payments ProcessingAI & Automation Tools UsageDetail-Oriented Workflow Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Contract ManagementInvoicing ProcessingRevenue MonitoringData AnalysisCRM ManagementPipeline ManagementMarket ResearchProcess AutomationSOP DocumentationVendor Management
Soft Skills
Attention to DetailProactive MindsetAdaptabilityWritten CommunicationVerbal Communication
Tools & Technologies
HubSpotDocuSignRhoMetronomeStripeJiraLinkedIn Sales NavigatorRipplingNotionAI Productivity Software
Industry Keywords
Business OperationsSales OperationsCustomer Lifecycle ManagementGo-To-Market StrategyExpense Management
Tech Stack
Tools & technologiesGo
About the role
Key responsibilities & impact- Business & Financial Operations Contract Operations: Send contracts, MSAs, Pilot Agreements, and templates (via DocuSign/HubSpot) for signature, track status, and systematically file signed copies to the correct customer records.
- Invoicing & Payments: Process vendor, partner, and ad hoc invoice payments (via platforms like Rho); monitor, retry, and resolve failed payments daily.
- Revenue & Usage Support: Monitor customer usage data regularly (e.g., Metronome) to flag accounts approaching overages, and pull usage/account data ahead of customer renewals to provide full context for terms review.
- Customer Lifecycle & Offboarding: Confirm billing/subscription systems (like Stripe/Metronome) are updated upon customer offboarding and coordinate related Jira tickets.
- Expense & Vendor Management: Manage recurring vendor billing, track partner/referral payments, process weekly reimbursements, and coordinate company card issuance/requests.
- Internal Operations: Track security questionnaires to completion in a central status tracker and incorporate ongoing HR policy/handbook updates (via Rippling).
- Go-To-Market (GTM) & Sales Operations HubSpot Command: Act as the CRM's gatekeeper. Create and maintain accurate CRM records/deals following discovery calls, keep attribution accurate, and ensure a "zero-leak" pipeline.
- Pipeline Management: Follow up consistently on open deals to keep pipeline status current, update ARR dashboards, and circulate deal-status reports.
- Growth & Lead Generation: Support outbound outreach, conduct market research, and build targeted Total Addressable Market (TAM) lists.
- Outreach Systems: Organize and manage LinkedIn outreach sequences using tools such as LinkedIn Sales Navigator and StoreLeads, and manage shared team inboxes/calendars as needed.
- Systems Building & AI Leverage SOP Documentation: Document clear, actionable Standard Operating Procedures (SOPs) in central hubs like Notion.
- Process Automation: Maintain an AI-forward mindset—spotting process improvements and using low-code/no-code tools or AI productivity software (ChatGPT/Gemini/Claude) to eliminate manual, repetitive workflows.
Requirements
What you’ll need- 1–3+ years of experience as a Virtual Assistant, Operations Specialist, Business/Sales Operations, or Executive Support in fast-paced environments.
- At least 1 year of solid, non-negotiable proficiency in HubSpot, particularly in creating and tracking deals.
- Proven experience handling sensitive invoicing, payments, and contract management end-to-end with absolute discretion and high-level accuracy.
- Ability to maintain keen attention to detail while juggling competing, detail-heavy workflows across both Business Operations and GTM.
- A hands-on proactive mindset with a track record of maintaining consistent daily output and closing loops independently with minimal structure.
- Strong comfort using or learning AI and automation tools to optimize personal and company workflows.
- Exceptional professional written and verbal English skills for B2B outreach, documentation, and internal updates.
- Quick to adapt to modern software stacks (e.g., CRM, LinkedIn Sales Navigator, DocuSign, Slack, Rippling, Jira, Rho, Notion).
Benefits
Comp & perks- Competitive Compensation: Your hard work deserves recognition. Enjoy a competitive salary and benefits package, including comprehensive HMO coverage and optical reimbursements.
- Flexible Work Options: Work your way! If you're outside Baguio City, embrace a permanent work-from-home setup. For those within Baguio, our hybrid work model offers the best of both worlds.
- Wellness Matters: Recharge and refresh! Our flexible vacation and sick leave policies empower you to prioritize your well-being, ensuring a healthy work-life balance.
- Pathways to Success: Your journey with us is brimming with growth opportunities. We're dedicated to nurturing your career and supporting your rise through the ranks.