Effecti | Tecnologia para Licitantes

Full-stack Engineer

• Develop and maintain back-end applications in PHP (7.4+) using MVC architecture, ensuring code quality, organization, and performance.
• Maintain and evolve legacy systems, performing structural refactorings to improve readability, maintainability, and scalability.
• Develop and maintain front-end interfaces using ExtJS and/or Vue.js, ensuring a good user experience and efficient integration with the back end.
• Build, integrate, and maintain secure, high-performance REST APIs for communication between systems and services.
• Analyze existing code to identify improvement opportunities, standardization needs, and technical debt reduction.
• Contribute to software engineering best practices such as clean code, code reviews, testing, and version control.
• Participate in defining technical solutions together with product and technology teams, contributing technical insight and improvement proposals.
• Investigate and propose improvements to application performance, stability, and quality based on usage data and system behavior.
• Contribute to the evolution of the system architecture, supporting technological modernization initiatives.
• Collaborate with the team to strengthen a culture of quality, security, and development best practices.

Full Stack Developer (Mid-level)

Support Engineer

• Provide customer support via email, chat, WhatsApp, phone and remote access in a prompt, practical and efficient manner
• Maintain strong customer relationships and comprehensive knowledge of all applications within the Minha Effecti system
• Analyze departmental processes and routines to propose and implement best practices for using the Minha Effecti tool
• Organize and keep support records up to date to ensure customer requests have been addressed
• Stay up to date on legislation and regulations related to bidding/public procurement

Bidding Support Analyst

• Provide customer support via email, chat, WhatsApp, phone and remotely in an agile, practical and efficient manner so users feel confident and their questions are satisfactorily resolved
• Maintain strong customer relationships and comprehensive knowledge of all Minha Effecti system applications, as well as company policies and procedures
• Analyze processes and routines performed in the department with the aim of proposing and implementing best practices for using the Minha Effecti tool
• Organize and keep service records up to date to ensure customer requests were answered and to carry out follow-up
• Stay up to date with procurement legislation and regulations, as well as monitor sector updates

Public Procurement Support Analyst

Public Relations

• Map stakeholders and understand the decision-making structure (multiple influencers and decision-makers).
• Conduct thorough research on companies, the market, and public procurement/bidding history.
• Build long-term consultative relationships.
• Qualify complex opportunities considering multiple criteria (budget, compliance, internal processes).
• Produce analytical reports for the sales team.
• Contact and engage leads from lists through direct outreach via phone/email/WhatsApp, LinkedIn, and social networks;
• Identify and approach bidders on pre-qualified lists;
• Present Effecti and its benefits;
• Enrich/warm up lead lists to improve conversion by the sales team;
• Schedule meetings with the sales team;
• Follow up on scheduled meetings;
• Log and manage opportunities in the CRM, keeping it up to date;
• Listen carefully to prospects, understand and address major objections;
• Study and specialize in Effecti's business model;
• Analyze insights and metrics;
• Manage forecasts;
• Manage the CRM;
• Maintain OKRs and PDI (individual development plan) up to date;
• Provide weekly reports to leadership;

Pre-Sales Analyst

Analyst

• Registrar todas as transações financeiras no sistema contábil.
• Alocar transações conforme plano de contas e normas contábeis (CPC, IFRS).
• Lançar provisões, adiantamentos, aplicações, tributos e despesas antecipadas.
• Controlar ativos imobilizados e baixas patrimoniais.
• Conciliar contas bancárias, fornecedores, impostos e folha de pagamento.
• Supervisionar e executar fechamentos contábeis mensais e anuais.
• Validar lançamentos por centro de custo e conta contábil.
• Trabalhar em conjunto com o setor financeiro e fiscal para revisar classificações contábeis recorrentes, garantindo integridade das informações.
• Elaborar Balanço Patrimonial, DRE e relatórios personalizados.
• Calcular e analisar indicadores como liquidez, rentabilidade e endividamento.
• Consolidar e analisar premissas orçamentárias por centro de custo.
• Calcular e validar impostos (IRPJ, CSLL) e identificar créditos tributários. Gestão Garantir conformidade fiscal e atualização com legislação vigente.
• Participar do planejamento tributário.
• Preparar documentos e esclarecer auditorias internas e externas.
• Implementar melhorias nos processos e ferramentas contábeis.
• Sugerir melhorias sistêmicas.
• Prestar suporte técnico às demais áreas sobre temas contábeis.
• Atuar no ERP Oracle Cloud e apoiar a correta utilização dos módulos financeiros

Analista Contábil Sênior

Manager

• Supervisionar e motivar a equipe de desenvolvedores, promovendo um ambiente de trabalho colaborativo e orientado a resultados.
• Identificar necessidades de treinamento e desenvolvimento para aprimorar as habilidades da equipe.
• Realizar reuniões regulares para alinhar expectativas, resolver desafios e monitorar o progresso das atividades.
• Trabalhar em estreita colaboração com a equipe de produto para compreender os requisitos de negócios e traduzir essas necessidades em soluções técnicas.
• Estabelecer prazos, alocar recursos e monitorar a execução dos projetos para garantir entregas pontuais e dentro do escopo.
• Implementar metodologias ágeis para otimizar processos de desenvolvimento e promover a melhoria contínua.
• Garantir a aplicação das melhores práticas de desenvolvimento, incluindo padrões de codificação, testes e documentação.
• Avaliar e implementar novas tecnologias e ferramentas para aprimorar os processos e a eficiência das soluções.
• Supervisionar a arquitetura técnica dos sistemas, assegurando escalabilidade, segurança e desempenho.
• Ser o elo entre as equipes técnicas e não técnicas, garantindo alinhamento entre desenvolvimento, produto e demais áreas da empresa.
• Participar de reuniões estratégicas para propor soluções tecnológicas que agreguem valor ao negócio.
• Estabelecer e fortalecer parcerias com fornecedores e consultores técnicos quando necessário.
• Garantir que os sistemas estejam em conformidade com regulamentações e políticas internas.
• Implementar métricas de desempenho e relatórios regulares para monitorar a eficiência e qualidade das entregas.

Gerente de Desenvolvimento

Product Manager

• Support product management across the full lifecycle: Discovery, Delivery, and Growth
• Manage and prioritize the backlog, ensuring alignment with OKRs and strategic objectives
• Lead and actively participate in agile ceremonies (planning, refinement, reviews, and retrospectives)
• Gather, analyze, and interpret quantitative and qualitative data to inform product decisions
• Define and monitor business, technology, and performance metrics
• Create and maintain dashboards and analyses to track results (e.g., Google Analytics)
• Prepare functional documentation, map user journeys, and identify improvement opportunities
• Analyze competitors and market trends to propose insights and growth opportunities
• Communicate decisions, learnings, and results to stakeholders clearly and in a structured manner
• Support testing, validation, and monitoring of product success metrics

Product Owner, Pleno

Customer Support

• Lead and supervise an ongoing Customer Success team to ensure customer satisfaction and retention.
• Support the development of PDI (Individual Development Plans) and career plans for employees.
• Oversee hiring, onboarding of new hires, training, and team development.
• Provide weekly 1:1 feedback sessions to the team, supporting the creation and updates of PDIs.
• Promote a customer-success-focused culture.
• Actively support the team in client negotiations.
• Ensure delivery of established goals and targets.
• Monitor team interactions with customers.
• Develop and implement strategies to improve customer success metrics (NPS, churn, upsell).
• Manage relationships with key clients and stakeholders.
• Analyze data to identify improvement opportunities.
• Develop and implement efficient processes.
• Manage and support complex customer cases.
• Coach and develop team skills, promoting continuous improvement.
• Communicate with customers to understand their needs.
• Resolve internal team conflicts and assist in resolving potential client disputes.
• Prepare reports on team performance.
• Manage customer success metrics.
• Conduct alignment meetings with the team and stakeholders (when necessary).
• Develop strategic plans to improve customer satisfaction and retention.
• Identify opportunities for innovation and improvement.
• Work closely with other teams (Sales, Marketing, and Product) to align strategies.