UPK Program Administrator
Bright Horizons UK
Senior Application Administrator, Data Systems
EEOC
full-time
Posted on:
Location: Arizona, California, Illinois, New York • 🇺🇸 United States
Visit company websiteSalary
💰 $100,000 - $150,000 per year
Job Level
Senior
Tech Stack
AWSCloudHadoopMavenServiceNowTableau
About the role
- Act as owner and primary administrator of assigned application(s).
- Provide application and system support to all employees for assigned application(s).
- Troubleshoot issues, providing expert level support and resolve issues or escalate as needed.
- Architect the application(s) to meet business needs and establish integrations with other applications.
- Establish best practices for administering and securing application(s) and provide performance monitoring and optimization.
- Propose and lead job automation using scripts and other tools and implement solutions to meet customer/business needs.
- Research, evaluate and provide guidance in the selection of 3rd party applications and analyze, configure, document, implement and support them.
- Analyze application incidents for root cause and work with vendor product support to implement solutions.
- Identify process inefficiencies and implement improvements; establish KPIs/SLAs and monitor license usage and budgeting.
- Manage projects to build new functionality including requirements gathering, configuration, testing, documentation and training; maintain application road map and vendor relationships.
- Support the company’s commitment to protect the integrity and confidentiality of systems and data.
Requirements
- Bachelor’s Degree in Business, Communications and/or Computer Science or related field
- 4+ years of demonstrated professional experience as an application administrator in an enterprise environment
- Experience with applications in the data domain such as Tableau, Business Objects, Infoburst
- Familiarity with database applications such as MSSQL, Hadoop
- Experience in deploying applications to hosted cloud platforms such as AWS
- Excellent oral and written communication skills
- General knowledge or familiarity with office productivity tools such as Windows OS, MS Office, and Visio
- General knowledge or familiarity with applications such as or similar to JIRA, Confluence, ServiceNow and Workday
- Demonstrated experience supporting, as an admin, vendor-provided applications
- Must have strong capability to coach and mentor
- Self-starter with the ability to manage multiple priorities
- Strong attention to detail and accuracy
- Background and drug screen
