Lead strategic implementation and optimization projects focused on ServiceNow Strategic Portfolio Management (SPM).
Partner directly with French-speaking clients to analyze needs and deliver customized SPM solutions.
Configure and customize the ServiceNow platform to enhance operational efficiency and client satisfaction.
Manage and deliver multiple concurrent ServiceNow projects, meeting deadlines and priorities.
Collaborate with R5 Labs teams and stakeholders to deliver high-impact solutions for the French market.
Requirements
ServiceNow Expertise: Minimum of 5 years of direct, hands-on experience implementing and configuring ServiceNow, specifically with demonstrated expertise in SPM module.
Technical Proficiency: Strong knowledge of ServiceNow platform customization.
Project Management Skills: Proven track record managing and delivering multiple concurrent ServiceNow projects, meeting deadlines, and prioritizing tasks.
Communication Skills: Excellent written and verbal communication capabilities; ability to articulate technical concepts to technical and non-technical stakeholders.
Language: Fluency in French and English is mandatory.