Edgemony

ServiceNow

• Lead strategic implementation and optimization projects focused on ServiceNow Strategic Portfolio Management (SPM).
• Partner directly with French-speaking clients to analyze needs and deliver customized SPM solutions.
• Configure and customize the ServiceNow platform to enhance operational efficiency and client satisfaction.
• Manage and deliver multiple concurrent ServiceNow projects, meeting deadlines and priorities.
• Collaborate with R5 Labs teams and stakeholders to deliver high-impact solutions for the French market.

ServiceNow SPM Consultant

• Lead strategic implementation and optimization projects for IT Operations Management (ITOM) and Event Management solutions.
• Partner directly with clients in the Saudi Arabia region to analyze needs and deliver customized ServiceNow solutions.
• Implement and configure ServiceNow ITOM modules and perform platform customizations.
• Enhance operational efficiency and client satisfaction through tailored implementations.
• Manage project delivery, prioritize tasks, and meet deadlines across multiple concurrent projects.
• Communicate technical concepts clearly to technical and non-technical stakeholders and collaborate with client teams.

ServiceNow SPM Consultant

ServiceNow ITOM Consultant, Freelance