EDGE

Technical Account Manager

• Lead onboarding and configuration of Edge's analytics platform for new customers, ensuring alignment with lending and underwriting workflows
• Interpret complex financial datasets (income, balances, transaction data) and deliver actionable insights to credit, risk, and compliance stakeholders
• Translate technical data concepts into plain language for executives and frontline lending teams
• Conduct configuration testing, troubleshoot integration issues, and optimize workflows
• Collaborate with Product, Data Science, and Engineering to identify and escalate bugs, edge cases, and enhancement opportunities
• Create customer-facing guides, onboarding documentation, and best practices
• Partner with Sales and Customer Success to support pilots, expansions, and strategic accounts

Technical Account Manager, Analytics