Part Time Enrolment Specialist

EDGE

Enrolment Specialist driving student enrollment and customer service initiatives. Collaborating with marketing and operations to enhance student experience at Write Edge.

Posted 7/22/2026part-timeRemote • 🇸🇬 SingaporeMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong proficiency in CRM and customer service, with a focus on driving enrolment and retention through effective communication and process optimization. Capable of leading change initiatives and collaborating with cross-functional teams to enhance operational efficiency.

Highest-signal resume keywords

CRM ProficiencyCustomer Service SkillsProcess MappingAnalytics and ReportingLeadership Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Enrolment ManagementWorkflow DesignProcess OptimizationTroubleshootingReporting and Analytics

Soft Skills

Excellent CommunicationInterpersonal SkillsResilienceAdaptabilityCustomer Focus

Tools & Technologies

Google Suite

Industry Keywords

Student EnrolmentCustomer EngagementClient Feedback ManagementCross-Functional Collaboration

About the role

Key responsibilities & impact

Drive enrolment, retention and conversion rates in existing and new locations
Professional handling of enquiries and registrations across WE's full range of services and activities
Manage Open Houses to ensure tight follow up and service
Develop a deep understanding of organisation's programmes and services to provide accurate and prompt information to students and parents.
Lead change projects/events to improve customer engagement, recruit new students
Perform any other duties and responsibilities as and when assigned by management
Developing new processes and protocols for student enrolment
Support in customer service training, events and related student enrolment systems.
Workflow design and optimisation to streamline business processes and enhance operational efficiency
Analyse existing workflow and recommend improvements
Process mapping: Collaborate with cross-functional teams and document process maps and user journeys to facilitate trainings and onboarding
Troubleshooting and resolving any technical or functional issues related to workflows
Collaborate with vendor’s support team as needed
Analytics and reporting: track and measure the efficiency of workflows, identifying further optimization
Generate regular reports and provide insights for decision making

Requirements

What you’ll need

Availability to work minimally one weekday & one weekend
Able to commence in September 2026.
Proficiency in CRM, Sales and Customer Service
Tech savvy and proficient with Google Suite
Excellent communication skills, both written and spoken. Bilingual would be preferred
Resilience in a fast-paced environment, with the ability to work independently
Strong interpersonal skills, including handling client feedback professionally
Demonstrates leadership skills and have the ability to drive impact
Adaptable and strong customer focused approach
Strong administrative skills, tech-savviness and proficiency with Google Suite

Benefits

Comp & perks

Flexible work arrangements