Ecotrak Facility Management Software

Product Owner

Ecotrak Facility Management Software

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $120,000 - $140,000 per year

Job Level

Mid-LevelSenior

About the role

  • Own the product development lifecycle for core platform features (web), APIs, and integrations — from discovery and planning to delivery and iteration
  • Partner closely with UX/UI design to make complex workflows simple, scalable, and intuitive
  • Collaborate with engineering on data workflows, backend logic, and UI behavior
  • Own integration workstreams involving external APIs, SFTP automation, custom field mapping, and lambda functions
  • Coordinate cross-functionally with customer success, implementation, and support to translate real-world problems into product solutions
  • Monitor and resolve incidents tied to your features, understanding edge cases and fallout scenarios
  • Support go-to-market execution (beta, enablement, documentation)
  • Champion platform-first thinking and reuse across the product and tech stack
  • Measure and improve adoption, usability, and stability of what you ship

Requirements

  • 3+ years of SaaS product management experience, including 2+ years managing customer-facing web applications
  • Strong capability in user-centric product design — you can simplify logic, reduce cognitive load, and ensure users don’t get stuck
  • Hands-on experience building and managing RESTful APIs, external integrations, and backend automation (SFTP, lambdas)
  • Experience defining workflows involving permissions, approvals, and business logic
  • Strong ability to scope features — you think through edge cases, use cases, and how real users will engage
  • High-quality ticket writing and story development — testable, complete, and clearly prioritized
  • Proven experience working directly with developers to manage backlogs, lead refinement sessions, and ensure smooth delivery through agile practices
  • Experience working with cross-functional teams (engineering, QA, design, support) in agile environments
  • Proficiency with Jira, Aha!, Figma, Confluence, and data tooling
  • (Bonus) Experience in facilities, maintenance, or enterprise asset management
  • (Bonus) Familiarity with tools like Postman, Swagger, and API debugging