Ecommerce

• Oversee the full book production lifecycle by managing a remote team of virtual assistants
• Optimize and scale the human-in-the-loop pipeline to reduce end-to-end production time and minimize reorder/rework rates
• Identify and prioritize story themes and product features using market trends, user insights, and qualitative and quantitative research
• Create and maintain SOPs, training materials, and QA systems to ensure high-quality output
• Define and track operational metrics such as turnaround time and rework rates; build dashboards to surface insights and drive continuous improvement
• Collaborate with engineering, design, customer support, and marketing to enhance customization experience and ensure smooth, on-time product launches

Head of E-Commerce Product Operations – Non-SaaS

Graphic & Digital Experience Designer

Director of Social Media – DTC/E-Commerce

Marketing Manager – DTC/E-Commerce

Senior Product Manager, E-Commerce

Contract Developer – AEM, Shopify