eClerx

IT Support

• Review daily paperwork for 50+ sites
• Review each day to make sure all required documentation is submitted
• Analyze paperwork to determine if any issues are present
• Log paperwork into Excel as complete
• If any issues are present, those should also be noted and coded into the spreadsheet
• Upload all paperwork to Box
• Learn & use the PDI software to run certain reports for analysis
• DRSA review
• Cash o/s
• Entries
• DRE review
• Audits
• Audit each site weekly for entry error
• Compare paperwork figures to the entered figures by the store
• Correct any errors
• Code as audited on login sheet
• Weekly fuel review for all sites
• Research fuel variances using daily paperwork to determine cause
• Compile results into a report that is submitted weekly to a Senior
• Correct any entries as needed or report issues to Ops for resolution
• If any issues are noted within the paperwork process, the escalation process should be followed
• Includes communicating with the site/TMs for resolution
• Follow up on these escalations should be done daily
• Appropriate escalation chain should be followed

Retail Audit Specialist

Accountant

• Strong understanding of inventory control procedures and regulations
• Manage and maintain the company's inventory records
• Ensure accuracy and compliance in inventory management

Inventory Accountant

• Maintain and manage the company's inventory records
• Ensure accuracy and compliance with inventory control procedures and regulations

Senior Inventory Accountant

Billing Specialist

• Prepare and send invoices tailored to customer requirements.
• Maintain clear communication with customers regarding outstanding balances and invoice inquiries.
• Utilize accounting software to monitor, identify, and follow up on overdue accounts.
• Collaborate with operations teams to resolve discrepancies quickly and effectively.
• Develop and maintain tracking tools to improve billing accuracy and efficiency.
• Provide accurate, timely billing reports as requested.
• Perform other related duties as assigned.

Junior Inventory Accountant

Accounts Payable

• Resolving variances between goods receipts and invoice receipts to ensure accurate and timely financial posting
• Working closely with Procurement, Receiving/Warehouse, and Vendors to investigate discrepancies
• Clearing GR/IR balances and supporting month-end close activities

AP Specialist

Procurement

• Developing and maintaining profitable purchasing strategies
• Coordinating activities involved with souring and procuring parts
• Ensuring and providing quality service to both internal and external customers
• Monitoring appropriate stocking levels
• Maintaining accurate part pricing, location data, ETAs, and supplier records by managing appropriate information
• Responsible for standard supplier communications, monitoring supplier performance related to on-time delivery, invoicing accuracy, etc. and working with others to assure the most effective and efficient suppliers, prices, and practices are met
• Providing support to management in creating and implementing procurement policies and procedures
• Scheduling freight for internal or external part transfers
• Processing, managing, and communicating daily/weekly reports/lists as needed for assigned locations
• Processing internal orders and warranty requests for assigned locations
• All other duties as assigned.

Procurement Specialist

Accounts Receivable

• Supervise a team of accountants
• Responsible for coaching team members and improvement of their performance
• Posting of General Ledger entries
• Responsible for all Accounts Payable and Receivables on a daily and weekly basis.
• Review and posting accrual for every period to reach appropriate expense of the company.
• Leading the Balance Sheet reconciliations of all the Assets and Liabilities accounts and update Excel spreadsheet.
• Verifying accounts for month-end close.
• Generation of monthly reports of Financial Statements
• Generation of reports for Audit and tax purposes.
• Performs other duties assigned by Manager of Finance and Accounting

AR Supervisor

• Preparation of journal entries and closing activities
• Responsible for the accuracy of AP and AR transactions
• Maintain and monitor the store’s AP and AR aging
• Assisting in the generation of monthly Payable and AR reports for the client’s Controller.
• Reconcile AR and AP’s GL and SL
• Performs other duties assigned by his/her superior.
• Analyze variances

Operations

• Lead the design, development, and optimization of Batch LLM (Large Language Models) and GenAI-driven applications, ensuring performance, scalability, and robustness.
• Develop and refine AI prompt flows to enhance the effectiveness and accuracy of LLMs, OpenAI models, and other AI-driven systems.
• Write clean, efficient, and maintainable Python code for AI, data processing, and backend services.
• Design, develop, and integrate REST APIs to interact with AI models and third-party systems.
• Work with SQL databases to manage and query data for AI systems and applications.
• Utilize Git for version control and CI/CD pipelines for automated deployment processes.
• Work closely with cross-functional teams, including data scientists, engineers, and product managers, to design and deploy AI-powered solutions.
• Create clear, detailed documentation for code, model workflows, and system architecture.

Process Manager

• Lead the architectural design and development of complex .NET applications.
• Provide technical leadership and mentorship to development teams.
• Collaborate with stakeholders to understand business requirements and translate them into technical solutions.
• Ensure the performance, quality, and responsiveness of applications.
• Conduct code reviews and ensure adherence to best practices and coding standards.
• Develop and maintain technical documentation.
• Stay updated with the latest industry trends and technologies to drive continuous improvement.
• Participate in strategic planning and decision-making processes related to technology and architecture.
• Troubleshoot and resolve complex technical issues as they arise.

Senior Process Manager

• Serve as the first point of contact for all IT-related inquiries via phone, email, and ticketing system • Create, update, and manage support tickets in our IT service management system • Troubleshoot and resolve basic hardware, software, and network issues • Perform basic account management tasks including password resets, account unlocks, and permission modifications in Microsoft 365 • Assist users with Microsoft Office 365 applications (Outlook, Teams, Word, Excel, PowerPoint, etc.) • Guide users through basic troubleshooting steps for hardware and software issues • Document solutions thoroughly for knowledge base development • Escalate complex issues to Level 2

IT Helpdesk Analyst

Security Operations

• Accurately review, validate, and process high-volume sales orders, change requests, and cancellations received from the Sales team or customers into the system (e.g., SAP, Oracle, Salesforce).
• Verify all critical order elements, including product codes, pricing, quantity, delivery dates, shipping instructions, and customer account details, ensuring alignment with the sales quote and company policy.
• Ensure all necessary contractual documentation, customer-specific terms, and internal approvals (e.g., credit checks, legal review) are attached or referenced before finalizing the order.
• Proactively communicate with the Sales team, Finance, and Inventory regarding any discrepancies found in pricing, product availability, delivery timelines, or incomplete documentation to resolve issues quickly and prevent order delays.
• Maintain the integrity of customer and order data within the ERP/CRM system, performing regular audits and updates as required.
• Identify bottlenecks or inefficiencies in the order creation process and recommend solutions to standardize and streamline workflows for faster processing.
• Assist in generating reports related to order volumes, processing times, and common data errors to support Sales Operations analysis.

SOC Analyst

Analyst

• Responsible for resolving variances between goods receipts and invoice receipts to ensure accurate and timely financial posting
• Work closely with Procurement, Receiving/Warehouse, and Vendors to investigate discrepancies
• Clear GR/IR balances and support month-end close activities
• Utilize strong analytical skills and attention to detail