Business Development Rep

• Professionally communicate via phone and email to set appointments for assigned projects
• Effectively build and manage a lead generation pipeline
• Internalize and accurately leverage EBQ processes, industry best practices, and applicable tools (e.g. Salesforce, Outlook, G-Suite, etc.)
• Continuously learn about project specifics including, but not limited to, the value proposition, discovery/qualification criteria, and competitive landscape
• Consistently achieve or exceed monthly target(s) established by supervisor
• Retain training and direction from company leadership
• Adhere to company policies and values
• Work effectively in a collaborative work environment and professionally represent EBQ to clients
• Perform other duties as assigned

Business Development Specialist

Salesforce Administrator

• Gather client’s business requirements and transform these into technical requirements for Salesforce design
• Leverage Salesforce best practices to minimize the need for custom development
• Write technical documentation for clients outlining standard operating procedures
• Accurately execute training modules with EBQ customers
• Audit Salesforce and provide detailed plan to optimize configuration
• Identify and communicate project risks and issues in a timely manner
• Effectively migrate and implement Salesforce for new organizations
• Work with EBQ’s customers to understand their unique business needs
• Develop relationships with clients and confidently demonstrate business process expertise
• Create and manage custom field and objects, flows, record types, data validation, page layouts, and third-party integrations
• Develop and create customized reports and dashboards based on client needs

Account Executive

• Effectively work and manage a sales pipeline with multiple prospects to acquire net new business
• Cross-sell and upsell to develop new business when appropriate
• Meet metrics including the incorporation of defined discovery questions, features and benefits, closing techniques, call performance objectives, and new logo targets/revenue targets
• Regularly update Salesforce.com or applicable CRM with relevant notes to accurately forecast and close business within the average sales cycle
• Consistently achieve or exceed monthly target(s) established by supervisor
• Retain training and direction from company leadership
• Professionally manage client expectations and workload
• Adhere to company policies and values
• Work effectively in a collaborative work environment and professionally represent EBQ to clients
• Perform other duties as assigned