Senior Construction Project Manager
CoreSite
Field Service Manager - Regional
Ebara Elliott Energy
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteJob Level
SeniorLead
About the role
- Maintaining a safety culture within the Field Service organization and achieving required corporate objectives with regard to safety.
- Planning, directing, controlling, supervising, developing new, and administering existing policies and procedures related to the sale of service time, on-site services, installation and maintenance contracts.
- Maintaining and growing Field Service Operations sales and contributions to the company using planning, good management skills, and new marketing strategies that may be created and implemented.
- Determining the organization's best strategic direction and the development of operational plans to accomplish it, directing and controlling the implementation of the plans, which would include the incorporation in the existing operational responsibilities or the development of dedicated new ones.
- Directing and controlling subordinates to achieve the most effective use of manpower to realize maximum results.
- Solving commercial, warranty and equipment problems with sound judgement, consolidate information, analyze such information, develop solution and sell solution to customer. End result is to make customer satisfied.
- Acts as manager of Elliott Field Service alliance or preferred vendor contracts.
- Travel requirements are estimated at 10-20% for several days' duration.
- Liaisons with the other Global Service operations groups to support the "one look, one feel" to the customer concept.
- Develops and maintains high-level customer management contacts
Requirements
- Incumbent should possess an engineering degree, preferably BSME.
- A minimum of 15-20 years field operations experience and 5-10 years field service and/or headquarters/shop service experience is desired.
- Additionally, 5-10 years of managerial experience; a motivator of people, as well as an analytical planner and organizer, including P&L accountability is normally required.
- Position requires a thorough and comprehensive knowledge of high-speed rotating equipment, and special knowledge of the overhaul, installation, operation, and troubleshooting of Elliott and non-Elliott equipment.
- Ability to manage complex packages and contracts and investigate problems, customer complaints and disputes, reach conclusions and to sell solutions both to customer and within Elliott is required.
- Individual should have demonstrated ability to lead discussions and direct or conduct investigative efforts and programs.
