Ebara Elliott Energy

Manager

• Maintaining a safety culture within the Field Service organization and achieving required corporate objectives with regard to safety.
• Planning, directing, controlling, supervising, developing new, and administering existing policies and procedures related to the sale of service time, on-site services, installation and maintenance contracts.
• Maintaining and growing Field Service Operations sales and contributions to the company using planning, good management skills, and new marketing strategies that may be created and implemented.
• Determining the organization's best strategic direction and the development of operational plans to accomplish it, directing and controlling the implementation of the plans, which would include the incorporation in the existing operational responsibilities or the development of dedicated new ones.
• Directing and controlling subordinates to achieve the most effective use of manpower to realize maximum results.
• Solving commercial, warranty and equipment problems with sound judgement, consolidate information, analyze such information, develop solution and sell solution to customer. End result is to make customer satisfied.
• Acts as manager of Elliott Field Service alliance or preferred vendor contracts.
• Travel requirements are estimated at 10-20% for several days' duration.
• Liaisons with the other Global Service operations groups to support the "one look, one feel" to the customer concept.
• Develops and maintains high-level customer management contacts

Field Service Manager - Regional