eBacon

Implementation Specialist

• Oversee the entire client implementation process, from post-sale to completion
• Gather client requirements and manage multiple accounts through onboarding
• Provide technical training and support for HRIS and initial payroll processing
• Set and manage client expectations using the implementation timeline
• Coordinate with sales, operations, and other departments to address implementation issues
• Organize and complete all required implementation documentation
• Communicate new client information to internal teams to ensure accurate and timely service
• Ensure weekly deliverables are met according to established timelines
• Handle and resolve client issues and requests, following up until resolved
• Ensure complete client satisfaction throughout the implementation process
• Support initial payroll processing, 401(k) and benefit setups

Payroll Implementation Specialist

Backend Engineer

• Building new products, and reengineering systems
• Work on features and bugs that directly impact our internal and external users
• Participate in new product development life cycle from the initial ideation to software design and development
• Taking older services and/or applications and translating them into newer software technologies
• Analyzing how existing applications can be scaled/redesigned to meet new and emerging customer expectations

Payroll Implementation Specialist

Backend Software Developer