Salary
💰 $60,000 - $70,000 per year
About the role
- · Serve as the primary point of contact for assigned clients, managing all payroll and benefits-related inquiries and service requests.
- · Process and review multi-state payrolls accurately and on schedule, ensuring compliance with wage/hour laws, tax regulations, and internal controls.
- · Administer benefits programs including health, dental, vision, retirement, leave management (FMLA, ADA, PTO), and wellness initiatives.
- · Monitor and interpret changes in employment, tax, and benefits regulations; advise clients on necessary updates or process changes.
- · Perform payroll and benefits audits to identify discrepancies, ensure accuracy, and recommend corrective actions.
- · Maintain up-to-date documentation for payroll and benefits processes, SOPs, and client-specific workflows.
- · Collaborate with HR and accounting teams to ensure accurate payroll-related reporting, reconciliations, and general ledger entries.
- · Support open enrollment activities, including system configuration, employee communication, and carrier coordination.
- · Prepare and distribute year-end payroll documents such as W-2s and ACA reporting, ensuring compliance with filing deadlines.
- · Troubleshoot payroll system issues, liaising with vendors and technical support as needed.
- · Ensure proper recordkeeping for all payroll, benefits, and compliance documentation in accordance with legal and company standards.
- · Partner with clients on process improvement initiatives to enhance accuracy, efficiency, and employee experience.
Requirements
- · Proven multi-state payroll processing and benefits administration experience.
- · Strong knowledge of federal, state, and local wage/hour laws, payroll taxation, and compliance requirements.
- · Proficiency in payroll/HRIS platforms and Microsoft Office Suite.
- · Experience with client onboarding, compliance audits, and documentation standards.
- · Excellent analytical skills with the ability to identify trends and recommend solutions.
- · Strong written and verbal communication skills for client interaction and training delivery.
- · High attention to detail, accuracy, and data integrity management.
- · Ability to work independently and collaboratively in a fast-paced consulting environment.
- · Certified Payroll Professional (CPP), SHRM-CP, PHR, or similar credential preferred.
- · Minimum 4–6 years of payroll and benefits administration experience, preferably in a consulting or multi-client environment.
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
multi-state payroll processingbenefits administrationpayroll taxationcompliance auditsdata integrity managementpayroll system troubleshootingSOP documentationyear-end payroll processingopen enrollment activitiesclient onboarding
Soft skills
analytical skillsattention to detailwritten communicationverbal communicationcollaborationindependenceclient interactiontraining deliveryproblem-solvingprocess improvement
Certifications
Certified Payroll Professional (CPP)SHRM-CPPHR