About the role
- Lead account delivery of SAP Project Services and application support, ensuring scope, budget, and timelines are met
- Oversee SAP AMS operations and project lifecycles including blueprinting, implementation, migration, and post-go-live support
- Define and implement SAP delivery strategies, frameworks, and best practices across AMS and project services
- Develop and implement delivery methodologies tailored to SAP environments
- Act as the primary point of contact for clients, managing escalations and ensuring satisfaction
- Collaborate with business stakeholders to align SAP solutions with evolving business needs and transformation goals
- Support account growth by identifying upsell opportunities, contributing to solutioning, and enabling successful renewals
- Oversee cross-functional teams including SAP consultants, developers, engineers, analysts, and vendors
- Mentor team members and drive performance through structured feedback and development plans
- Drive operational excellence through proactive risk management, quality assurance, and continuous improvement
- Manage project budgets, P&L, and resource utilization to ensure profitability and cost efficiency
Requirements
- Bachelor’s or Master’s degree
- 10+ years of SAP experience
- 5+ years in program/project delivery leadership roles
- Strong SAP project and program management skills
- Proven success in managing multi-tower SAP engagements across geographies
- Strong client relationship and stakeholder management skills
- SAP certification and project management credentials (PMP, ITIL, Agile) preferred
- Track record of growing business through strategic delivery and stakeholder engagement
- This is a client facing role and will require hybrid working based out of Bangalore, India
- Hybrid working model based out of Bangalore, offering flexibility to support wellbeing and productivity
- Inclusive environment and focus on in-person collaboration
- Commitment to employee wellbeing and community
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SAPproject managementprogram managementblueprintingimplementationmigrationpost-go-live supportdelivery methodologiesrisk managementquality assurance
Soft skills
client relationship managementstakeholder managementmentoringperformance managementcollaborationcommunicationproblem-solvingstrategic thinkingleadershipoperational excellence
Certifications
SAP certificationPMPITILAgile