Dun & Bradstreet

Account Executive

• Fulfill the role of trusted advisor on Dun & Bradstreet solutions through the development of strong, positive relationships with an established portfolio of clients
• Maintain revenue stream through successful renewal of existing business and expand revenue stream through needs up-selling and cross-selling
• End-to-end accountability for driving the negotiation, contracting, and approval processes
• Work with Sales Leader to navigate complex deal management and negotiation that may include alignment of multiple decision makers, products or funding sources
• Perform account planning for assigned accounts, coordinating with internal sales resources to ensure strategic alignment
• Proactively prospect, identify, qualify and develop a sales pipeline and close business to meet and exceed annual objectives
• Maintain consistent and accurate data in SFDC to support territory, account planning and forecasting
• Collaborate with Client Success and Marketing to increase retention rates through business reviews and win-back campaigns
• Enhance relationships and networks with senior internal/external partners
• Use evaluation, judgment, and interpretation to select right course of action; work is done independently and is reviewed at critical points
• This role is intended for a fully qualified, experienced professional

Account Executive II, Tier 2 Technology Vertical

Operations

• Lead and complete customer third-party assessments.
• Contribute to the development and maintenance of RFI management software with a focus on knowledge base structure, answers, and change management processes. Ensure the software is used effectively to support the RFI process.
• Recommend and implement improvements to RFI processes to increase efficiency.
• Evaluate requirements and complexity, manage and submit using various formats such as Excel, portals, and documents.
• Gather input from subject matter experts within the organization for new questions or requirements. Collaborate with experts to ensure accurate responses.
• Prioritize daily tasks and manage multiple assessments to meet deadlines.
• Work closely with Sales, Subject Matter Experts, and customers regarding the time plan and progress.
• Maintain clear and consistent communication to ensure alignment and timely completion.
• Act as the voice of the customer internally, advocating for their needs and expectations. Challenge the organization to meet customer expectations and drive improvements where gaps are identified.

Associate, Sales Operations

Program Manager

• Serve as the primary point of contact for assigned programs, ensuring clear communication and alignment between clients, account teams, product management, and fulfillment teams.
• Lead and coordinate cross-functional teams to deliver data, analytics, technology, and consulting solutions in accordance with contractual requirements, program plans, and agreed milestones.
• Develop and maintain comprehensive program plans covering scope, timelines, deliverables, dependencies, resource allocation, risks, and stakeholder communications.
• Act as a subject matter expert on company products and services, including how solutions integrate with client systems and processes.
• Support and, when required, contribute hands-on to solution customization, implementation support, client training, and troubleshooting to ensure successful delivery.
• Drive or support proposal development activities, including solution scoping, effort estimation, workflow design, and Statement of Work (SOW) development.
• Conduct regular program and service reviews with clients to communicate performance, track KPIs, resolve issues, and identify continuous improvement opportunities.
• Ensure financial discipline within programs by balancing client pricing, resource utilization, internal costs, and revenue recognition requirements.
• Identify, track, and mitigate program risks, proactively addressing issues that may impact delivery, quality, or client satisfaction.
• Establish and apply program management standards, methodologies, and best practices to drive consistency and operational excellence across assigned programs.
• Track, analyze, and report program performance metrics, providing insights to internal stakeholders and client leadership as appropriate.

Principal Program Manager

• Sell the Company’s solutions and services to existing clients and develop or expand business within high value accounts.
• Maintain and grow the D&B revenue stream through renewal management, win-back, cross-sell, and up-sell of new opportunities.
• Identify new contacts and deepen relationships with current contacts.
• Generate new business through identifying new client needs that can be met with a D&B solution.

Account Executive III, Tier 1 TMT Vertical

Financial Planning and Analysis

• Be a trusted advisor, deeply understanding the customer’s business challenges and proactively address their evolving needs, all while making a lasting impact at the highest levels of business.
• New account development and/or expanding existing accounts through maintaining revenue stream through successful renewal of existing business, and cross-sell and up-sell of new opportunities in a dedicated set of D&B solutions within an established portfolio of clients.
• Map Dun & Bradstreet’s solutions to customer needs, ensuring a deep understanding of how our solutions can address specific business challenges, while demonstrating subject matter expertise.
• Contribute to account-specific strategy by identifying customer needs through meeting with key influencers and stakeholders across the client organization.
• Demonstrate product capabilities, overcome objections and create a customer-specific buying vision.
• Drive credibility by combining use case expertise with vertical experience to demonstrate compelling success stories that will help drive business outcomes for customers.
• Act as a bridge between customers and product development teams, conveying feedback and insights that can inform product enhancements and innovation.
• Maintain consistent and accurate data in SFDC to support territory, account planning and forecasting.
• Actively participate in Account Planning, Business Reviews, Quarterly Solutions reviews as required.
• This role is intended for a professional who has wide-ranging experience.

Account Executive II, Tier 2 Technology Vertical

Associate, Sales Operations

Principal Program Manager

Account Executive III, Tier 1 TMT Vertical

Finance Solutions Specialist IV, Tier 1 TMT Vertical