Duke Careers

Counselor

• Accurately complete patient accounts based on departmental protocol, policies and procedures
• Analyze insurance coverage and benefits for service to ensure timely reimbursement
• Obtain all Prior Authorization Certification and/or authorizations as appropriate
• Facilitate payment sources for uninsured patients
• Admit, register and pre-register patients with accurate patient demographic and financial data
• Calculate and collect cash payments appropriately for all patients
• Compile departmental statistics for budgetary and reporting purposes

Financial Care Counselor – Neurosurgery

Administration

• Provide overall operational leadership and administrative oversight for multiple ambulatory clinics
• Partner with physician, APP, and nursing leadership to optimize clinical operations, patient access, and care quality across all sites
• Develop, manage, and monitor clinic budgets, including payroll, capital, and operating expenses; implement strategies for cost control and revenue growth
• Oversee recruitment, selection, development, and evaluation of administrative and clinical leaders (Clinic Managers, Nurse Managers) within assigned clinics
• Lead the implementation of standard work processes, performance improvement projects, and patient experience initiatives across all locations
• Monitor compliance with all regulatory, accreditation, safety, and infection control requirements across assigned clinics
• Analyze operational and financial performance data; develop and execute action plans to address identified gaps or opportunities
• Serve as liaison between assigned clinics and service line, system leadership, and external partners; represent clinics in system-level initiatives
• Coordinate operational support for providers, ensuring appropriate resource allocation, clinic infrastructure, and operational readiness

Oncology Practice Administrator

Manager

• Responsible for Complex Care patients in a variety of areas at Duke University Hospital.
• Manage a designated caseload to coordinate and complete timely assessment, planning, implementation and evaluation of discharge plans and care transitions across the continuum of care.
• Ensure optimum utilization of the patient's and the Health System's resources.
• Perform duties within the requirements of CMS and other external review agencies.
• Monitor daily census and assignment to assure all patients are assessed.
• Perform other related duties incidental to the work described herein.
• Case management needs including care coordination/transition and discharge planning, consultations, advocacy, education.
• Maintain effective communication with health care team members related to assessment findings, discharge planning needs and provider orders needed to arrange Homecare, Durable Medical Equipment, Transportation, Skilled Nursing or Acute Rehab Facility placement, Substance Abuse Treatment and outpatient follow-up.
• Maintain working knowledge of specific benefits and reimbursement guidelines, the discharge planning process and applicable federal, state and local regulations.
• Provide education and guidance on these topics to providers, patients and families as needed.
• Work with Utilization Management partners to provide information and feedback that will enhance negotiations and denial prevention with payers.
• Maintain timely documentation of assessment findings, discharge arrangements and actions taken according to departmental guidelines; prepare reports and maintain records as requested and/or required.
• Participate in Quality Assurance/Performance Improvement (QAPI) activities as requested.
• Develop and maintain positive working relationships with customers internal and external to Duke Health System.

Population Health Complex Care Manager, Pediatrics

• Lead a large, complex, and diverse portfolio of sponsored projects
• Coordinate and manage multi-PI, multi-site projects
• Serve as the point person for all grants/contracts questions and Duke policy interpretation
• Guide proposal development and ensure compliance
• Set up awards, create detailed budget projections, and monitor fiscal performance
• Lead subrecipient management and coordinate with ORA/ORS and external partners
• Oversee effort management across complex appointment types
• Establish internal controls, SOPs, and revenue management standards
• Supervise and mentor grants staff

Grants and Contracts Manager

Therapist

• Perform diagnostic and therapeutic clinical procedures as defined in the Respiratory Care Services scope of clinical practice.
• Verify physician orders for appropriateness and accuracy.
• Monitor response to all therapy and document in the patient medical record.
• Perform diagnostic cardiopulmonary procedures, including nasotracheal and artificial airway suctioning, arterial blood gas punctures, and EKG's.
• Recognize life-threatening situations and initiate appropriate response, including performing CPR.
• Assure correct set-up, safety, and function of all equipment necessary in the provision of patient care.

Respiratory Therapist Assistant – Adult

Program Manager

• lead the Duke Gap Year Program in partnership with Undergraduate Admissions leadership
• establish program objectives, priorities, policies, and strategic plans
• build and maintain relationships with national gap year organizations, peer institutions, and other partners
• communicate regularly with prospective, current, and former gap year participants
• manage the program budget, recommend expenditures, and oversee financial operations
• lead the annual application, proposal review, and cohort onboarding processes
• design and run meaningful virtual and in‑person programming that fosters community
• lead all recruitment and outreach efforts for the Duke Gap Year Program
• develop and administer assessment tools to evaluate participant experiences and program impact

Program Director

Supply Chain

• Directly responsible for leading day-to-day activities of Supply Chain Associates
• Drive process improvements and establish performance expectations
• Track daily output and manage employee job functions and schedules
• Coordinate with Procurement to address backorders and communicate with customers
• Serve as the Subject Matter Expert related to supply chain functions

Supply Chain Team Lead

• provide comprehensive pre-award administration by advising Principal Investigators
• manage post-award financial and grant administration activities
• track proposal timelines and guide investigators on submission deadlines
• coordinate subrecipient administration by establishing financial and reporting requirements
• ensure compliance with all applicable guidelines throughout the award lifecycle

Grants and Contracts Administrator

Producer

• design, produce, and manage compelling multimedia content, including photography and videography
• collaborate with team members to create multimedia content that aligns with Duke Divinity School priorities
• manage photography and video assets for the Office of Communications
• help design appropriate multimedia content for strategic communications objectives

Senior Multimedia Producer

Recruitment

• Coordinate and maintain the football recruiting database, ensuring timely and accurate prospect information.
• Conduct transcript reviews for all potential prospects to support academic evaluation and compliance requirements.
• Identify and recommend potential recruits to position coaches and staff, supporting both offensive and defensive recruiting efforts.
• Build and maintain meaningful relationships with recruits, their families, and high school programs across the country.
• Oversee offer tracking and manage logistics for assigned player positions.
• Contribute to a culture of integrity by upholding and applying NCAA recruiting regulations.

High School Relations Coordinator

• Provide physical therapy services to patients/clients with impairments and functional limitations
• Collaborate with patients and families to create and update appropriate plans of care
• Maintain competency in evaluations specific to your area of practice

Physical Therapist – Pediatrics

• Lead independent planning and execution of strategic special projects from concept through completion—defining scope, goals, success metrics, and project plans.
• Translate the Vice Provost for the Arts’ priorities into actionable operational strategies, including resource alignment, risk assessment, and cross-functional coordination.
• Develop and manage project budgets, including forecasting, tracking expenditures, reconciling accounts, and ensuring adherence to financial parameters.
• Facilitate engagement with faculty, staff, students, campus partners, and external collaborators to ensure strategic alignment and project momentum.
• Support Provost-led initiatives: AI, Pluralism, Free Inquiry & Belonging, Climate.
• Lead We the People: Duke’s campus-wide commemoration of the 250th anniversary of the Declaration of Independence.
• Coordinate season-long themes integrating performance, engagement, academic inquiry, and community participation.
• Coordinate and launch emerging campus-wide arts networks.
• Support Council for the Arts agenda development, collaborations, membership coordination, and project activation.
• Support NeuroArts Network mission development, structural design, and ongoing initiative leadership.
• Support other arts-related collaborations and initiatives as they emerge.
• Partner with the VPA to shape and drive senior leadership agendas, structure high-impact meetings, clarify decision pathways, and ensure execution and follow-through.
• Serve as a strategic thought partner on resource planning, financial sustainability, and multi-year modeling.
• Oversee alignment of Duke Arts’ operating budget and multi-year financial plans with institutional priorities.
• Lead development and execution of Duke Arts’ strategic planning framework, including benchmarking, landscape analysis, stakeholder engagement, and institutional communications.
• Enhance executive effectiveness by advising on priorities, commitments, institutional engagements, partnerships, and visibility.
• Represent the VPA in meetings and committees as needed.
• Strengthen operational alignment across Duke Arts Directors in Programming, Engagement, Marketing & Communications, and Development.
• Help strengthen and steward a positive, collaborative culture across Duke Arts and the wider arts community at Duke.
• Support additional institutional projects and initiatives as they arise.

Director of Administration – Special Projects

• Provide physical therapy services to patients/clients with impairments and disabilities
• Collaborate with patients to create and update care plans
• Maintain documentation and meet productivity standards
• Provide clinical education for students taking clinical rotations

Therapy Aide – Pediatrics

Operations

• Manage and supervise functions of assigned patient care area on a 24-hour basis.
• Ensure effective delivery of clinical patient care and compliance with administrative and clinical policies and procedures.
• Participate in the development of the clinical areas' strategic and operational plans.
• Actively support and promote a professional practice model.
• Openly support and consistently communicate mission of the unit/department and the organization.
• Serve as the collective voice for unit(s) staff to communicate with administration.
• Serve as the staff and patient advocate to ensure optimal patient care.
• Interface with patients and families to ensure care is consistent with their expectations.
• Ensure active use of the nursing process for patients from pre-admission/admission to discharge and beyond.
• Serve as a professional role model and mentor to staff.

Nurse Manager – Operations, Labor & Delivery

• Manage and coordinate overall administrative direction and coordination of the Operations Administration team
• Maintain visibility and open communication with front line hospital staff through rounds
• Coordinate triage activities through communication with the Emergency Department and other entry points for patients and inpatient units
• Assist in evaluating and reassigning staff during crisis situations
• Investigate patient and visitor concerns and implement appropriate course of action
• Prepare operational reports and analyses
• Monitor trends and assist in improving services by analyzing operating procedures
• Plan and schedule work for the group