Operations Administration Manager
Duke Careers
full-time
Posted on:
Location Type: Office
Location: Raleigh • North Carolina • United States
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About the role
- Manage and coordinate overall administrative direction and coordination of the Operations Administration team
- Maintain visibility and open communication with front line hospital staff through rounds
- Coordinate triage activities through communication with the Emergency Department and other entry points for patients and inpatient units
- Assist in evaluating and reassigning staff during crisis situations
- Investigate patient and visitor concerns and implement appropriate course of action
- Prepare operational reports and analyses
- Monitor trends and assist in improving services by analyzing operating procedures
- Plan and schedule work for the group
Requirements
- Bachelor's degree in nursing
- Master's degree in Hospital Administration, Business Administration, Nursing, or a related field
- Minimum of 5 years of progressively responsible experience in hospital administration or patient care within a large and complex healthcare organization
- Current or compact RN licensure in the state of North Carolina
- BLS certification
Benefits
- Health insurance
- 401(k) matching
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
operational reportsanalysesstaff evaluationcrisis managementpatient care
Soft Skills
communicationcoordinationleadershipproblem-solvingorganizational
Certifications
RN licensureBLS certification